At a Glance
- Tasks: Be the friendly face of Toolstation, helping customers and managing deliveries.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Other info: Explore diverse roles and access training through our Toolstation Academy.
- Why this job: Make a real impact while learning and growing in a supportive environment.
- Qualifications: A warm personality and commitment to excellent service are all you need.
Overview
Store Assistant in Leeds Roundhay Road
20 hours per week
We are looking for candidates who live locally and can easily commute to our store.
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
What you\'ll do
- Be the friendly face of Toolstation, helping customers find what they need, and be hands-on with deliveries, warehouse tasks, and stocking shelves.
- Be prepared to roll up your sleeves!
- No retail experience? No problem! All we ask is that you\\\'re committed to delivering excellent service, and we\\\'ll teach you everything else.
- Get stuck in: handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service: whether you\\\'re chatting with customers or staying efficient during busy times, you\\\'ll always offer a great experience.
- Ask the right questions: show genuine interest in customers\\\' projects so you can help them find everything they need to get the job done right.
- Be Proactive: you\\\'ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What you\\\'ll bring
- A warm, friendly personality: You\\\'ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
Development and opportunities
At Toolstation, your career is in your hands. You\\\'ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We\\\'ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare +
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
We\\\'re one of the UK\\\'s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we\\\'re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
Store Assistants in Leeds employer: Toolstation
At Toolstation, we pride ourselves on being an excellent employer, offering a vibrant work culture where every team member is valued and supported. Located in Leeds, our store provides a dynamic environment with opportunities for personal and professional growth, including access to training through the Toolstation Academy and various career pathways within the Travis Perkins Group. With competitive benefits such as a generous holiday allowance, a company pension scheme, and discounts across numerous retailers, we ensure our employees feel appreciated and motivated to deliver outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistants in Leeds
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Toolstation, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Store Assistants in Leeds
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Toolstation that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Toolstation will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Toolstation and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Toolstation
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Toolstation, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Toolstation!
