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For Companies At a Glance
- Tasks: Assist customers, manage stock, and ensure a clean store environment.
- Company: Join Toolstation, a fast-growing retailer passionate about customer satisfaction.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Why this job: Kickstart your career with a supportive team and real growth potential.
- Qualifications: Experience as a key holder or supervisor is preferred but not essential.
- Other info: Flexible hours and a vibrant workplace await you!
The predicted salary is between 20000 - 28000 £ per year.
Overview
3 months Fixed Term contract. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we\’re not just looking for what you can bring to us today – we\’re focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations. If you\’re after a fast-paced role with an employee-focused retailer that\’s passionate about making customers happy, this could be the perfect fit for you! This is more than just a store job.
At Toolstation, your career is in your hands. You\’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We\’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Responsibilities
- Handle deliveries, unpack stock, keep the store clean, and prepare orders.
- Provide outstanding customer service, chat with customers and stay efficient during busy times.
- Ask the right questions: show genuine interest in customers\’ projects to help them find everything they need.
- Be proactive: sell the benefits of Toolstation Club and Trade Accounts, sign customers up to experience great deals.
- Keyholder responsibility: open and close the store, assign daily tasks to the team and provide short-term supervisory cover when needed.
Qualifications
Retail is not essential, but you will need some experience of either being a key holder or supervising team members. Reliability, flexibility, commitment, and support for customers and team are key. Bring your energy, enthusiasm, and let your personality shine.
What you\’ll bring
- A friendly personality: help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: be there when we need you. Flexibility, commitment, and support for customers and team are key.
- Accountability: you\’ve taken charge in a previous role and are happy to step up when needed.
- Your best self: bring your energy, enthusiasm, and let your personality shine.
Benefits
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare + financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
We\’re one of the UK\’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we\’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
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Store Assistant (keyholder) employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant (keyholder)
✨Tip Number 1
Get to know the store! Before your interview, pop in and chat with the staff. This shows you're genuinely interested and gives you a feel for the vibe. Plus, it’s a great way to pick up on what customers love about Toolstation.
✨Tip Number 2
Show off your personality! When you’re chatting with the hiring team, let your energy and enthusiasm shine through. They want to see how you’ll fit into the team and keep that positive atmosphere going.
✨Tip Number 3
Be ready to talk about your past experiences. Even if you haven’t worked in retail before, think of times when you’ve taken charge or helped others. Highlighting your reliability and commitment will make you stand out.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about training opportunities or how you can grow within the company. It’ll show that you’re not just looking for any job, but a place where you can really develop your career.
We think you need these skills to ace Store Assistant (keyholder)
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm and energy. Remember, we’re looking for someone who can connect with our customers and create a friendly atmosphere in the store.
Tailor Your Application: Make sure to tailor your application to the Store Assistant role. Highlight any relevant experience, especially if you've been a keyholder or supervised a team before. We love seeing how your past experiences can bring value to our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there, making it easier for you to craft a standout application.
How to prepare for a job interview at Toolstation
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Customer Service Skills
Since this role is all about providing outstanding customer service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you can contribute to making customers happy at Toolstation.
✨Demonstrate Reliability and Flexibility
Given the early starts and late finishes, it’s crucial to highlight your reliability and flexibility during the interview. Share specific instances where you’ve shown commitment and adaptability in previous roles, especially if you’ve had keyholder or supervisory responsibilities.
✨Bring Your Personality
Toolstation values energy and enthusiasm, so don’t be afraid to let your personality shine through during the interview. Be friendly and approachable, and remember that they’re looking for someone who can create a positive atmosphere in the store.
