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For Companies At a Glance
- Tasks: Assist customers, manage deliveries, and keep the store organised.
- Company: Join Toolstation, a leading UK retailer in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Why this job: Be part of a supportive team with growth potential and a focus on customer happiness.
- Qualifications: No experience needed, just bring your enthusiasm and commitment to great service.
- Other info: Flexible hours available; perfect for students looking for part-time work.
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What you\’ll do
Store Assistant in Blackpool20 hours per week3 months Fixed Term Contract We are looking for candidates who live locally and can easily commute to our store.
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we\’re not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations.
If you\’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job.
You’ll be the friendly face of Toolstation, helping customers find what they need, but you\’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
No retail experience? No problem! All we ask is that you\’re committed to delivering excellent service, and we’ll teach you everything else.
Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
Provide outstanding service: Whether you\’re chatting with customers or staying efficient during busy times, you\’ll always offer a great experience.
Ask the right questions: Show genuine interest in customers\’ projects so you can help them find everything they need to get the job done right.
Be Proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What you\’ll bring
A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
Your best self: Bring your energy, enthusiasm, and let your personality shine.
What you\’ll get
Why Join Us?
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits? We’ve got you covered!
22 days holiday + Bank Holidays
Company pension scheme and life assurance
Bonus scheme and cycle to work program
Save and buy as you earn options
20% discount across all Travis Perkins companies
Health and wellbeing support at your fingertips with Aviva Digicare +
Financial education, support, and recognition awards
Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
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Store Assistant employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant
✨Tip Number 1
Familiarise yourself with Toolstation's products and services. Knowing the range of tools and supplies we offer will help you engage with customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether in person or online. Highlighting your ability to connect with customers and provide a positive experience can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility and reliability. Since the role requires early starts and late finishes, emphasising your willingness to adapt to the store's schedule will demonstrate your commitment.
✨Tip Number 4
Express your eagerness to learn and grow within the company. Mentioning your interest in training opportunities and career progression can show that you're not just looking for a job, but a long-term career with us.
We think you need these skills to ace Store Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any customer service experience, even if it's not in retail. Emphasise your reliability, flexibility, and any relevant skills that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your warm personality and enthusiasm for the role. Mention your commitment to excellent service and how you can contribute to the team at Toolstation.
Showcase Your Availability: Clearly state your availability in your application. Since the store operates from 7 AM to 8 PM, highlight your willingness to work early starts and late finishes.
Express Your Interest in Growth: Mention your eagerness to grow within the company. Toolstation values career development, so express your interest in taking on more responsibilities and advancing your career.
How to prepare for a job interview at Toolstation
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Toolstation values a positive attitude, so let your personality shine through during the interview.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past, even if it's not from a retail background. Highlight your ability to engage with customers and help them find what they need.
✨Be Ready for Practical Questions
Expect questions about handling deliveries, stocking shelves, and maintaining store cleanliness. Show that you're ready to roll up your sleeves and get stuck in, as this is a hands-on role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in growing with Toolstation and being part of their team.