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- Tasks: Assist customers, manage deliveries, and keep the store organised.
- Company: Toolstation is a leading UK retailer of tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Why this job: Join a fast-paced team focused on customer happiness and personal growth.
- Qualifications: No experience needed, just a positive attitude and commitment to service.
- Other info: Flexible hours with potential for career advancement within the company.
Join to apply for the Store Assistant role at Toolstation
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Join to apply for the Store Assistant role at Toolstation
15 hours a week
We are looking for candidates who live locally and can easily commute to our store.
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
Store Assistant in Abergavenny
15 hours a week
We are looking for candidates who live locally and can easily commute to our store.
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we\’re not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations.
If you\’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job.
You’ll be the friendly face of Toolstation, helping customers find what they need, but you\’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
No retail experience? No problem! All we ask is that you\’re committed to delivering excellent service, and we’ll teach you everything else.
Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
Provide outstanding service: Whether you\’re chatting with customers or staying efficient during busy times, you\’ll always offer a great experience.
Ask the right questions: Show genuine interest in customers\’ projects so you can help them find everything they need to get the job done right.
Be Proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
Your best self: Bring your energy, enthusiasm, and let your personality shine.
Why Join Us?
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits? We’ve got you covered!
22 days holiday + Bank Holidays
Company pension scheme and life assurance
Bonus scheme and cycle to work program
Save and buy as you earn options
20% discount across all Travis Perkins companies
Health and wellbeing support at your fingertips with Aviva Digicare +
Financial education, support, and recognition awards
Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Part-time
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Job function
Sales and Business Development
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Industries
Retail
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Store Assistant employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant
✨Tip Number 1
Familiarise yourself with Toolstation's products and services. Knowing the range of tools and building supplies they offer will help you engage with customers effectively and show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills during any interactions. Whether it's in person or over the phone, showing that you can communicate well and provide a friendly experience will set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility and reliability. Since the store operates long hours, emphasising your willingness to work early mornings or late evenings will show that you're committed to the role.
✨Tip Number 4
Highlight your ability to work in a team. Toolstation values a collaborative environment, so sharing examples of how you've successfully worked with others in the past can demonstrate that you're a great fit for their culture.
We think you need these skills to ace Store Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Toolstation is looking for in a Store Assistant. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Store Assistant role. Emphasise any relevant experience, even if it's not in retail, and showcase your ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work at Toolstation and how your values align with their focus on customer service and employee growth.
Showcase Your Personality: In your application, let your personality shine through. Toolstation values a warm and friendly attitude, so make sure to convey your enthusiasm and commitment to providing excellent service.
How to prepare for a job interview at Toolstation
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Toolstation values a positive attitude, so let your personality shine through during the interview.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past, even if it's not from a retail background. Highlight your ability to engage with customers and help them find what they need.
✨Be Ready for Practical Questions
Expect questions that assess your willingness to handle various tasks, such as stocking shelves or managing deliveries. Show that you're ready to roll up your sleeves and get stuck in.
✨Research Toolstation
Familiarise yourself with Toolstation's products and services. Understanding their offerings will help you answer questions confidently and demonstrate your genuine interest in the company.
