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For Companies At a Glance
- Tasks: Be the friendly face of Toolstation, helping customers and managing stock.
- Company: Join Toolstation, a fast-growing retailer passionate about customer satisfaction.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Why this job: Kickstart your career with a supportive team and real growth potential.
- Qualifications: Bring your warm personality, reliability, and enthusiasm to the role.
- Other info: Dynamic work environment with chances to advance within the company.
Overview
Store Assistant in Sunderland Ryhope
Details
20 hours per week. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
About Toolstation
At Toolstation, we\’re not just looking for what you can bring to us today – we\’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations. If you\’re after a fast-paced role with an employee-focused retailer that\’s passionate about making customers happy, this could be the perfect fit for you! This is more than just a store job.
Responsibilities
- Be the friendly face of Toolstation, helping customers find what they need.
- Be hands-on with deliveries, warehouse tasks, and stocking shelves.
- Handle deliveries, unpack stock, keep the store clean, and prepare orders.
- Be prepared to roll up your sleeves; it can get hot in summer and chilly in winter.
- Provide outstanding service and offer a great experience during busy times.
- Ask the right questions to understand customers\’ projects and needs.
- Be proactive in selling Toolstation Club and Trade Accounts.
What you\’ll bring
- A warm, friendly personality to help maintain store standards.
- Reliability, flexibility, and commitment to supporting customers and the team.
- Your energy and enthusiasm; let your personality shine.
What you\’ll get
Why Join Us?
At Toolstation, your career is in your hands. You\’ll have the chance to move up the ladder, explore different roles across the business, or take opportunities within the wider Travis Perkins Group. We\’ll support you with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
We\’re one of the UK\’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we\’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and group diversity mean there are exciting opportunities for ambitious individuals to grow with us.
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Store Assistant employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant
✨Tip Number 1
Get to know the store! Before your interview, pop into Toolstation and familiarise yourself with the layout and products. This shows you’re genuinely interested and gives you a chance to chat with staff about their experiences.
✨Tip Number 2
Be ready to showcase your personality! When you meet the team, let your warm and friendly side shine through. Toolstation values energy and enthusiasm, so don’t hold back on showing how you can contribute to the team spirit.
✨Tip Number 3
Prepare for hands-on questions! Since the role involves deliveries and stocking shelves, think of examples from past jobs or experiences where you’ve been proactive and tackled physical tasks. This will help you stand out as a reliable candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the company, which can help you tailor your approach during interviews.
We think you need these skills to ace Store Assistant
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to show us how you can connect with customers and make their day better!
Tailor Your Application: Make sure to tailor your application to the Store Assistant role. Highlight any relevant experience you have, especially in customer service or retail. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for Toolstation. Remember, we’re looking for reliability and enthusiasm!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Toolstation
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Personality
As a Store Assistant, having a warm and friendly personality is key. During the interview, let your energy and enthusiasm shine through. Share examples of how you've provided excellent customer service in the past, as this will demonstrate that you can be the friendly face Toolstation is looking for.
✨Be Ready for Practical Questions
Expect questions about handling deliveries, stocking shelves, and managing busy periods. Think of specific scenarios from your previous experiences where you successfully managed similar tasks. This will show that you're prepared for the hands-on nature of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available, or how the company supports career growth. This shows that you’re not just looking for a job, but are genuinely interested in growing with Toolstation.
