Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of Toolstation, assisting customers and managing stock.
- Company: Join one of the UK's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Why this job: Kickstart your career with a supportive team and real growth potential.
- Qualifications: A warm personality and a positive attitude are key; experience is not required.
- Other info: Flexible hours and a chance to progress within a dynamic company.
Overview
Store Assistant in Norwich Heigham • 16 hours per week. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we\’re not just looking for what you can bring to us today – we\’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations. If you\’re after a fast-paced role with an employee-focused retailer that\’s passionate about making customers happy, this could be the perfect fit for you! This is more than just a store job.
Responsibilities
- You\’ll be the friendly face of Toolstation, helping customers find what they need, but you\’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves!
- Handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service: Whether you\’re chatting with customers or staying efficient during busy times, you\’ll always offer a great experience.
- Ask the right questions: Show genuine interest in customers\’ projects so you can help them find everything they need to get the job done right.
- Be Proactive: you\’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What you’ll bring
- A warm, friendly personality: You\’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
What you’ll get
Why Join Us? At Toolstation, your career is in your hands. You\’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We\’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare +
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
We\’re one of the UK\’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we\’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
#J-18808-Ljbffr
Store Assistant employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant
✨Tip Number 1
Get to know the store! Before your interview, pop into Toolstation and familiarise yourself with the layout and products. This shows initiative and gives you a chance to chat with staff, which can help you stand out.
✨Tip Number 2
Be ready to showcase your personality! When you meet the team, let your warm and friendly side shine through. Toolstation values a positive attitude, so don’t be shy about showing your enthusiasm for helping customers.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle busy times or difficult customers. Having a few examples ready will show that you’re proactive and ready to roll up your sleeves when needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Toolstation family and ready to take the next step in your career.
We think you need these skills to ace Store Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to show us what makes you unique!
Tailor Your Application: Make sure to tailor your application to the Store Assistant role. Highlight any relevant experience or skills that match the job description, especially your ability to provide outstanding customer service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Toolstation.
How to prepare for a job interview at Toolstation
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, products, and what makes them stand out in the retail market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Personality
As a Store Assistant, having a warm and friendly personality is key. During the interview, let your enthusiasm shine through! Share examples of how you've provided great customer service in the past, and don’t be afraid to show your unique character.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle the responsibilities of the role, like managing deliveries or stocking shelves. Prepare specific examples from your previous experiences that demonstrate your reliability and proactive attitude in similar situations.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the role or the company culture. This shows you're engaged and serious about the position. You might ask about opportunities for growth within Toolstation or how they support their employees' development.
