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- Tasks: Lead a team, deliver great customer service, and manage store operations.
- Company: Join Toolstation, one of Britain's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days' holiday, a bonus scheme, discounts, and career development opportunities.
- Why this job: Make a real impact while developing your leadership skills in a fun environment.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Access to training programmes and a supportive culture for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Store Manager in Stoke on Trent, 40 hours per week.
At Toolstation, we are interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
What you'll do:
- Delivering an outstanding customer proposition.
- Manage the Branch while serving customers, checking deliveries, picking items from the warehouse, and stocking shelves.
- Deliver great service and ensure your team provides a great customer experience, delivering sales through service.
- Muck in and help the team get the job done, including checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch, and putting orders together.
- Inspire and encourage a positive mindset, building a culture of feedback, praise, and recognition.
- Build relationships and ensure your team gets the development they need, supporting future business growth and succession.
- Lead from the front, coaching, motivating, and engaging your team to create a great place where engagement is key.
- Maintain great product availability and high branch standards, ensuring that your branch is somewhere everyone loves coming to work.
What you'll bring:
- Knowledge of developing high performing and engaged retail teams.
- Hard work and passion for leading a team to deliver sales through superb customer service and amazing results.
- A love of teamwork and willingness to muck in and develop future leaders.
- Customer focus, ensuring the customer remains at the heart of everything you do.
- Resilience and determination to achieve results, coaching your team to deliver.
- Flexibility to be there when your team needs you, understanding priorities and planning effectively.
- Yourself, bringing your whole self to work and letting your true personality shine through.
What you'll get:
- Opportunities to be yourself and bring your personality and potential to work.
- Support with training and development, including access to Toolstation Academy programmes.
- Benefits including 22 days' holidays + Bank Holidays, company pension scheme, life assurance, bonus scheme, cycle to work scheme, discounts across all Travis Perkins companies, financial education and support, recognition awards, and discounts at over 1000 other retailers.
To apply:
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Store Manager in Stoke-on-Trent employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Stoke-on-Trent
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Toolstation's values and culture. This way, you can show how your experience aligns with their mission and how you can contribute to their growth.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you’ve led teams and delivered great customer service, as these are key for a Store Manager role.
✨Tip Number 3
Be yourself! Toolstation wants to see your personality shine through. Share your passion for retail and how you motivate teams. Authenticity goes a long way in making a memorable impression.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about becoming a Store Manager with us at Toolstation.
Tailor Your Experience: Make sure to highlight your relevant experience in retail and team management. We love seeing how your past roles have prepared you to lead a team and deliver outstanding customer service, so don’t hold back!
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our fun working environment at Toolstation.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our amazing team!
How to prepare for a job interview at Toolstation
✨Know the Company Inside Out
Before your interview, make sure you research Toolstation thoroughly. Understand their values, mission, and what sets them apart in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Prepare examples of how you've successfully motivated and developed teams in the past. Think about specific situations where you inspired others or turned challenges into opportunities for growth.
✨Demonstrate Customer Focus
Toolstation places a strong emphasis on customer service. Be ready to discuss how you've ensured a great customer experience in previous roles. Share stories that highlight your commitment to putting customers first and how you’ve handled difficult situations.
✨Be Ready to Get Hands-On
This role isn’t just about management; it’s about mucking in and getting the job done. Be prepared to talk about times when you rolled up your sleeves and helped out on the shop floor. Showing that you're not afraid to get involved will resonate well with the interviewers.