At a Glance
- Tasks: Plan and execute data-driven CRM campaigns across multiple channels.
- Company: Fast-paced retail company with a focus on customer engagement.
- Benefits: Competitive salary, growth opportunities, and hybrid work model.
- Other info: Opportunity for continuous improvement and career advancement.
- Why this job: Join a dynamic team and make an impact on customer retention and revenue.
- Qualifications: Experience in CRM or email marketing with strong analytical skills.
The predicted salary is between 30000 - 40000 € per year.
Hybrid role commuting weekly to our offices in Bridgwater OR Northampton.
We’re looking for an Assistant CRM Manager to support the delivery of targeted, data-driven campaigns across email, push notifications and direct mail. You’ll play a key role in planning, executing and optimising CRM activity to drive customer engagement, retention and revenue.
Key responsibilities:
- Plan and deliver multi‑channel CRM campaigns end-to-end.
- Use customer data and segmentation to target and personalise communications.
- Monitor campaign performance and optimise based on insight and testing.
- Work closely with internal teams to align CRM activity with wider marketing and trading plans.
- Support continuous improvement through A/B testing and performance analysis.
About you:
- Experience in a CRM or email marketing role.
- Strong analytical mindset with the ability to turn data into actionable insight.
- Familiar with segmentation, customer journeys and campaign optimisation.
- Excellent stakeholder management and communication skills.
- Proactive, detail-oriented and commercially aware.
Competitive salary and benefits. Opportunity to grow within a fast‑paced retail environment. Apply now to take the next step in your CRM career.
Assistant CRM Manager in Somerset employer: Toolstation
Join a dynamic team as an Assistant CRM Manager in a hybrid role that offers the flexibility of working from home while commuting weekly to our vibrant offices in Bridgwater or Northampton. We pride ourselves on fostering a collaborative work culture that encourages innovation and personal growth, providing competitive salaries and benefits alongside ample opportunities for career advancement in a fast-paced retail environment. With a focus on data-driven strategies and customer engagement, you'll be part of a forward-thinking company that values your contributions and supports your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant CRM Manager in Somerset
✨Tip Number 1
Network like a pro! Reach out to people in the CRM field on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past CRM campaigns, highlighting your analytical insights and results. This will give you an edge when discussing your experience.
✨Tip Number 3
Prepare for interviews by practising common CRM-related questions. Think about how you’ve used data to drive decisions and be ready to share specific examples from your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Assistant CRM Manager in Somerset
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your CRM or email marketing experience, and don’t forget to showcase your analytical mindset!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for the Assistant CRM Manager role. Share specific examples of how you've successfully delivered multi-channel campaigns and optimised performance.
Show Off Your Data Skills:Since we’re all about data-driven decisions, make sure to mention any experience you have with customer segmentation and A/B testing. We love seeing how you’ve turned insights into action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Toolstation
✨Know Your CRM Basics
Make sure you brush up on your CRM knowledge before the interview. Understand key concepts like customer segmentation, campaign optimisation, and A/B testing. This will show that you're not just familiar with the terms but can also apply them in real-world scenarios.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used data to drive decisions in past roles. Bring examples of how you've turned insights into actionable strategies. This is crucial for the Assistant CRM Manager role, so be ready to impress with your analytical mindset!
✨Align with Their Goals
Research the company’s recent CRM campaigns and be prepared to discuss how you would align your strategies with their marketing and trading plans. Showing that you understand their business and can contribute to their goals will set you apart from other candidates.
✨Practice Stakeholder Management
Since excellent communication skills are a must, think of examples where you've successfully managed stakeholders. Be ready to explain how you’ve collaborated with different teams to achieve common goals. This will demonstrate your proactive approach and ability to work in a team.
