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For Companies At a Glance
- Tasks: Assist customers, manage deliveries, and maintain store standards.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: 22 days holiday, pension scheme, discounts, and career development opportunities.
- Why this job: Be the friendly face of Toolstation and grow your career with us!
- Qualifications: Experience as a key holder or supervisor is preferred.
- Other info: Dynamic work environment with plenty of opportunities for advancement.
The predicted salary is between 24000 - 36000 £ per year.
Overview
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
What you\’ll do
Senior Store Assistant (Keyholder) in Market Harborough
20 hours per week
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we\’re not just looking for what you can bring to us today – we\’re focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations. If you\’re after a fast-paced role with an employee-focused retailer that\’s passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job.
You\’ll be the friendly face of Toolstation, helping customers find what they need, but you\’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you\’ll fit right in.
This is a position with accountability for supporting colleagues to deliver a great customer experience, so whilst retail is not essential, you will need some experience of either being a key holder or supervising team members.
Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
Provide outstanding service: Whether you\’re chatting with customers or staying efficient during busy times, you\’ll always offer a great experience.
Ask the right questions: Show genuine interest in customers\’ projects so you can help them find everything they need to get the job done right.
Be Proactive: you\’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
Keyholder responsibility: You\’ll be trusted to open and close the store, assign daily tasks to the team and provide short term supervisory cover when needed.
What you\’ll bring
- A friendly personality: You\’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Accountability: you\’ve taken charge in a previous role and are happy to step up when needed
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
What you\’ll get
Why Join Us?
At Toolstation, your career is in your hands. You\’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We\’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits? We\’ve got you covered!
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
We\’re one of the UK\’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we\’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability
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Senior Store Assistant - Keyholder employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Store Assistant - Keyholder
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to the role of Senior Store Assistant. Remember, they want to see your personality shine through, so be yourself!
✨Tip Number 3
Dress the part! While you want to be comfortable, make sure you look presentable. A smart-casual outfit can go a long way in making a good first impression. You want to show that you take the opportunity seriously!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for Toolstation!
We think you need these skills to ace Senior Store Assistant - Keyholder
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your responses.
Highlight Relevant Experience: Even if you haven't worked in retail before, think about any experience where you've been responsible for a team or handled keyholder duties. We love seeing how your past roles can translate into this position!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website: Make sure to apply through our website at www.toolstationjobs.com. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Toolstation
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Customer Service Skills
As a Senior Store Assistant, you'll be the friendly face of Toolstation. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues. Highlighting these moments will demonstrate that you can handle the responsibilities of the role.
✨Be Ready for Practical Questions
Expect questions about how you would handle specific situations in the store, like managing deliveries or supervising team members. Think through scenarios where you’ve had to step up or take charge, as this will showcase your accountability and leadership potential.
✨Bring Your Enthusiasm
Toolstation is looking for someone with energy and a positive attitude. During the interview, let your personality shine through! Share why you're excited about the role and how you can contribute to creating a great customer experience.
