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For Companies At a Glance
- Tasks: Assist customers, manage deliveries, and maintain store standards.
- Company: Join Toolstation, a fast-growing retailer passionate about customer satisfaction.
- Benefits: 22 days holiday, pension scheme, discounts, and career development opportunities.
- Why this job: Be the friendly face of Toolstation and make a real impact in retail.
- Qualifications: Experience as a key holder or supervisor is preferred.
- Other info: Dynamic environment with opportunities for growth within the Travis Perkins Group.
The predicted salary is between 24000 - 36000 £ per year.
Senior Store Assistant in Burnley
20 hours per week.
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
What you’ll do
- Handle deliveries, unpack stock, keep the store clean and prepare orders.
- Provide outstanding customer service during busy times, always offering a great experience.
- Ask the right questions and help customers find the items they need.
- Be proactive in selling the benefits of Toolstation Club and Trade Accounts, signing customers up.
- Take keyholder responsibilities: open and close the store, assign daily tasks to the team, and provide short‑term supervisory cover when needed.
This role requires experience as a key holder or in supervising team members, though retail experience is not essential.
What you’ll bring
- A friendly personality to maintain high store standards and create a welcoming workplace.
- Reliability – be there when needed, flexible, committed, and supportive.
- Accountability – having taken charge in a previous role and ready to step up when required.
- Your best self – bring energy, enthusiasm, and let your personality shine.
What you’ll get
- 22 days holiday + Bank Holidays.
- Company pension scheme and life assurance.
- Bonus scheme and cycle‑to‑work programme.
- Save and buy as you earn options.
- 20% discount across all Travis Perkins companies.
- Health and wellbeing support at your fingertips with Aviva Digicare.
- Financial education, support, and recognition awards.
- Discounts at over 1,000 retailers.
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We support you with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees, including promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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Senior Store Assistant - Keyholder employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Store Assistant - Keyholder
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of Toolstation, think about how you can demonstrate your ability to engage with customers. Role-play scenarios with friends or family to get comfortable with handling different situations.
✨Tip Number 3
Show off your flexibility! Toolstation values reliability and adaptability, so be ready to share examples from your past where you've stepped up or taken charge. Highlighting your experience as a keyholder or supervisor will definitely catch their eye.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to the right people. Plus, it shows you're keen on joining the Toolstation family. Don’t miss out on this opportunity to grow with us!
We think you need these skills to ace Senior Store Assistant - Keyholder
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly personality shine through! We want to see the real you, so don’t be afraid to show a bit of enthusiasm for the role and what you can bring to Toolstation.
Tailor Your Experience: Make sure to highlight any relevant experience you have, especially if you've been a key holder or supervised a team before. We love seeing how your past roles can help you succeed with us!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us get a quick understanding of what you can offer.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Toolstation
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Senior Store Assistant - Keyholder. Familiarise yourself with tasks like handling deliveries, providing customer service, and supervising team members. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this position is all about making customers happy, be ready to share examples of how you've provided outstanding service in the past. Think of specific situations where you went above and beyond to help a customer, as this will highlight your friendly personality and commitment to great service.
✨Demonstrate Reliability and Accountability
The role requires someone who can be relied upon to open and close the store and manage daily tasks. Be prepared to discuss your previous experiences where you took charge or stepped up in a supervisory capacity. This will show that you’re ready to take on the keyholder responsibilities.
✨Bring Your Energy and Enthusiasm
Let your personality shine during the interview! Toolstation values energy and enthusiasm, so don’t hold back. Share why you’re excited about the opportunity and how you can contribute to the team’s success. A positive attitude can make a big difference!