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- Tasks: Lead a dynamic team, deliver exceptional customer service, and manage store operations.
- Company: Join Toolstation, a forward-thinking retail company focused on growth and development.
- Benefits: Enjoy 22 days holiday, a pension scheme, discounts, and opportunities for career advancement.
- Other info: Flexible hours with a supportive culture that values your unique personality.
- Why this job: Be a leader in a fun environment while making a real impact on customer satisfaction.
- Qualifications: Experience in retail management and a passion for developing high-performing teams.
The predicted salary is between 30000 - 40000 £ per year.
Store Manager in Royston, 40 hours per week. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we're interested in developing your talents so you can grow with our business and become one of our leaders of tomorrow.
Delivering an outstanding customer proposition. This isn't your typical retail role. You'll manage the branch, serve customers, check deliveries, pick items from the warehouse and stock shelves. The role can be hot in the summer and cold in the winter, but if you take real pride in leading and motivating a team to achieve great things, our customers will notice and love us all the more.
Day-to-day:
- Deliver great service: ensuring your team provides a great customer experience and delivers sales through service.
- Muck in: helping the team get the job done; checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
- Inspire: encouraging a positive mindset, building a culture of feedback, praise and recognition.
- Ask questions and build relationships: ensuring your team receives the development they need, supporting future business growth and succession, and making sure customers leave with everything they need.
- Lead: from the front, coaching, motivating and engaging your team, creating a great place to work where engagement is key.
- Build a fun working environment: maintaining great product availability and high branch standards while making sure the branch is a place everyone loves coming to work.
What you’ll bring:
- Knowledge: a proud track record in developing high‑performing and engaged retail teams.
- Hard work and passion: dedication to leading a team to deliver sales through superb customer service and results.
- A love of teamwork: happy to muck in, get your hands dirty and passionate about developing future leaders.
- Customer focus: ensuring the customer remains at the heart of everything you do.
- Resilience: relentless determination to achieve results while coaching your team.
- Flexibility: being there when your team needs you, understanding priorities and planning effectively.
- Yourself: bring your whole self to work and let your true personality shine through.
What you’ll get:
- Opportunities to grow in retail – up the ladder, across the business or into another role in the Travis Perkins Group.
- You will be supported with training and development, including access to Toolstation Academy programmes.
- Benefits: 22 days holiday plus bank holidays, company pension scheme and life assurance.
- Bonus scheme.
- Cycle to work scheme.
- Save and buy as you earn 20% discount across all Travis Perkins companies.
- Financial education and support.
- Recognition awards and discounts at over 1,000 other retailers.
Our policy: We employ the best qualified people and provide equal opportunity for the advancement of employees—including promotion and training—without discrimination on gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Store Manager in Royston employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Royston
✨Tip Number 1
Get to know the company culture before your interview. Check out Toolstation's social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired a team or tackled challenges head-on. Be ready to share these experiences during your interview to demonstrate how you can lead and motivate at Toolstation.
✨Tip Number 3
Don’t just sit back and wait for the interview; reach out! Connect with current employees on LinkedIn or other platforms. Ask them about their experiences and what they love about working at Toolstation. This can give you valuable insights and make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Toolstation family. Don’t miss out on this opportunity!
We think you need these skills to ace Store Manager in Royston
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for retail and customer service shine through. We want to see how dedicated you are to leading a team and delivering outstanding service.
Tailor Your CV: Make sure to tailor your CV to highlight your experience in managing teams and achieving sales targets. We love seeing specific examples of how you've inspired and developed others in previous roles.
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity, so show us who you really are and how you can contribute to our fun working environment.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you on the path to joining our team!
How to prepare for a job interview at Toolstation
✨Know the Role Inside Out
Before your interview, make sure you understand the Store Manager role thoroughly. Familiarise yourself with the daily tasks, such as managing deliveries and leading a team. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in developing high-performing teams. Share specific examples of how you've motivated staff or improved customer service in previous roles. This will demonstrate your ability to inspire and lead, which is crucial for this position.
✨Emphasise Customer Focus
Since the role revolves around delivering outstanding customer service, think of instances where you've gone above and beyond for customers. Highlighting your commitment to putting customers first will resonate well with the interviewers.
✨Bring Your Personality
Don't be afraid to let your true self shine through during the interview. Toolstation values authenticity, so share your passion for retail and teamwork. A positive attitude and genuine enthusiasm can set you apart from other candidates.