At a Glance
- Tasks: Lead a team, deliver excellent customer service, and manage store operations.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: 22 days holiday, discounts, pension scheme, and career development opportunities.
- Why this job: Be the face of Toolstation and make a real impact on customer experiences.
- Qualifications: No retail experience needed, just a positive attitude and teamwork spirit.
- Other info: Dynamic work environment with training and growth potential.
The predicted salary is between 28800 - 42000 £ per year.
Overview
Retail Supervisor in Ringwood, 35 hours per week.
At Toolstation, we are interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
Responsibilities
- You will be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy.
- This isn’t your average retail role. It’s much more than just a store job. You will serve customers, support the Store Manager, check deliveries, pick items from the warehouse and stock shelves.
- It can be hot in the summer and cold in the winter, but if you take real pride in what you and the team do, our customers will notice and love us all the more for it.
Day-to-day:
- Supporting: Standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
- Mucking in: Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
- Delivering great service: Providing a great customer experience with a smile on your face - no matter how busy you are and coaching the team to do the same.
- Asking questions and building relationships: Making sure our customers leave the branch with everything that they need for the job.
- Building a fun working environment: Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
Requirements / What you’ll bring
- Hard work and passion: You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
- A love of teamwork: Be happy to muck in and get your hands dirty.
- A positive attitude: Make sure that our customers have a great experience while in our branch.
- Reliability: Be there when we need you, be flexible and fun to be around.
- Be yourself: Bring your whole self to work and let your true personality shine through.
What you’ll get
- You’ll find every opportunity to be yourself and to bring your personality and potential to work.
- Opportunities to take your career in retail wherever you want - up the ladder, across the business or into another role in the Travis Perkins Group.
- You’ll be supported all the way with training and development - including access to our very own Toolstation Academy programmes.
- 22 days’ holidays + Bank Holidays.
- Company pension scheme and life assurance.
- Bonus scheme.
- Cycle to work scheme.
- Save and buy as you earn.
- 20% discounts across all Travis Perkins companies.
- Financial education and support.
- Recognition awards.
- Discounts at over 1000 other retailers.
- Family friendly policies around maternity, paternity, adoption and surrogacy.
About Toolstation
We are one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group means we always have opportunities for ambitious people who want to grow with us.
Retail Supervisor in Ringwood employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Ringwood
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Retail Supervisor, you'll be the face of Toolstation. So, brush up on your communication and relationship-building skills. Think about how you can make customers feel valued and how to motivate your team – these are key points to highlight in your conversations.
✨Tip Number 3
Show your passion for teamwork! Toolstation loves a team player, so be ready to share examples of how you've worked well with others in the past. Whether it’s mucking in during busy times or supporting colleagues, let them see your enthusiasm for collaboration.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better. Plus, it’s the best way to stay updated on your application status and any upcoming opportunities!
We think you need these skills to ace Retail Supervisor in Ringwood
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your true self shine through! We want to see your personality and how you can fit into our fun working environment. Don’t be afraid to show us what makes you unique!
Tailor Your Application: Make sure to tailor your application to the Retail Supervisor role. Highlight any relevant experiences or skills that align with our values, like teamwork and customer service. We love seeing how you can contribute to our team!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use simple language and structure your thoughts well. This helps us understand your qualifications quickly and easily!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Toolstation
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Retail Supervisor, building relationships is key. Prepare examples from your past experiences where you've successfully interacted with customers or worked as part of a team. Highlight your ability to motivate others and create a positive environment, as this aligns perfectly with what Toolstation is looking for.
✨Demonstrate Your Flexibility
The job requires a hands-on approach, so be ready to discuss how you can adapt to different situations. Share instances where you've had to 'muck in' and get your hands dirty, whether it was in a previous job or a personal project. This will show that you're not afraid of hard work and are willing to support your team.
✨Bring Your Personality
Toolstation values authenticity, so don’t shy away from letting your true self shine through during the interview. Be enthusiastic and positive, and don’t forget to smile! This will help convey your passion for delivering great customer service and make a lasting impression on your interviewers.