At a Glance
- Tasks: Lead a team, serve customers, and manage stock in a dynamic retail environment.
- Company: Toolstation is a fast-growing retailer of tools and building supplies, part of Travis Perkins plc.
- Benefits: Enjoy 22 days holiday, a pension scheme, discounts, and training opportunities.
- Why this job: Join a fun team, develop your skills, and make a real impact on customer satisfaction.
- Qualifications: No prior retail experience needed; just bring a positive attitude and a willingness to learn.
- Other info: This is a 6-month fixed-term contract with potential for career growth.
The predicted salary is between 21600 - 25200 £ per year.
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Join to apply for the Retail Supervisor role at Toolstation
6 months Fixed Term Contract
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
Retail Supervisor in Grimsby
35 hours per week
6 months Fixed Term Contract
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
You\’ll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. Of course as a retail supervisor, you’ll serve customers, and support the Store Manager but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it.
Day-to-day
- Supporting. Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
- Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
- Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
- Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job.
- Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
- Hard work and passion. You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
- A love of team work. Be happy to muck in and get your hands dirty.
- A positive attitude. Make sure that our customers have a great experience while in our branch.
- Reliability. Be there when we need you, be flexible and fun to be around.
- Yourself. Bring your whole self to work and let your true personality shine through
You’ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes.
Plus, you\’ll receive some of the best benefits in retail.
- 22 days’ holidays + Bank Holidays,
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discounts across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers.
- Family friendly policies around maternity, paternity, adoption and surrogacy
Toolstation. The story so far.
We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group, means we always have opportunities for ambitious people who want to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Retail
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Retail Supervisor employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with Toolstation's products and services. Understanding what they offer will help you engage with customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your teamwork skills during the interview. Since the role emphasises collaboration, be ready to share examples of how you've successfully worked in a team environment in the past.
✨Tip Number 3
Prepare to discuss your approach to customer service. Think of specific instances where you went above and beyond for a customer, as this aligns with Toolstation's focus on delivering great service.
✨Tip Number 4
Express your willingness to learn and grow within the company. Toolstation values personal development, so highlighting your eagerness to take advantage of training opportunities can set you apart.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a compelling personal statement that showcases your passion for retail and customer service. Mention specific examples of how you've motivated teams or provided excellent customer experiences in the past.
Highlight Relevant Experience: In your CV, focus on any previous roles that involved team leadership, customer service, or retail operations. Use bullet points to clearly outline your achievements and contributions in those positions.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a supervisory role.
How to prepare for a job interview at Toolstation
✨Show Your Customer Service Skills
As a Retail Supervisor, you'll be the face of Toolstation. Make sure to highlight your ability to provide excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past.
✨Demonstrate Team Leadership
The role involves motivating and engaging the team. Be prepared to discuss your leadership style and how you would support and coach your colleagues. Think of instances where you've successfully led a team or contributed to a positive work environment.
✨Emphasise Flexibility and Reliability
Reliability is key in retail. Be ready to talk about your availability and willingness to adapt to different situations. Mention any experiences where you've had to step up or cover for others, showcasing your commitment to the team.
✨Bring Your Personality
Toolstation values authenticity, so don't be afraid to let your true self shine through. Share your interests and what makes you unique. This will help you connect with the interviewers and show that you're a good fit for their team culture.