Retail Supervisor

Retail Supervisor

Crawley Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, ensure great customer service, and keep the store running smoothly.
  • Company: Join Toolstation, one of Britain's fastest-growing retailers in tools and building supplies.
  • Benefits: Enjoy 22 days holiday, discounts, bonuses, and a supportive work environment.
  • Why this job: Grow your skills and career while making a real impact in a fun team.
  • Qualifications: No retail experience needed, just a positive attitude and a love for teamwork.
  • Other info: Flexible hours and opportunities for personal development await you!

The predicted salary is between 24000 - 36000 £ per year.

Overview

Retail Supervisor in Crawley. 40 hours per week. At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.

Responsibilities

  • Supporting. Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
  • Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
  • Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
  • Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job.
  • Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
  • Hard work and passion. You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
  • A love of team work. Be happy to muck in and get your hands dirty.
  • A positive attitude. Make sure that our customers have a great experience while in our branch.
  • Reliability. Be there when we need you, be flexible and fun to be around.
  • Yourself. Bring your whole self to work and let your true personality shine through

Benefits

  • 22 days’ holidays + Bank Holidays
  • Company pension scheme and life assurance
  • Bonus scheme
  • Cycle to work scheme
  • Save and buy as you earn
  • 20% discounts across all Travis Perkins companies
  • Financial education and support
  • Recognition awards
  • Discounts at over 1000 other retailers
  • Family friendly policies around maternity, paternity, adoption and surrogacy

About Toolstation

Toolstation. The story so far. We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group, means we always have opportunities for ambitious people who want to grow with us.

To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Retail

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Retail Supervisor employer: Toolstation

At Toolstation, we pride ourselves on being an excellent employer, offering a vibrant work culture in Crawley where teamwork and personal growth are at the forefront. With a commitment to developing your talents, we provide extensive benefits including 22 days of holiday, a company pension scheme, and opportunities for career advancement within one of Britain's fastest-growing retailers. Join us to enjoy a supportive environment that values your individuality and fosters a fun atmosphere while delivering exceptional customer service.
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Contact Detail:

Toolstation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Supervisor

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.

✨Tip Number 2

Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on how your skills align with the Retail Supervisor role. We want to see your passion for delivering great service and teamwork shining through!

✨Tip Number 3

Be yourself! When you walk into that interview, let your personality shine. Toolstation values authenticity, so don’t be afraid to show your true self. A positive attitude and a willingness to muck in can go a long way!

✨Tip Number 4

Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!

We think you need these skills to ace Retail Supervisor

Team Leadership
Customer Service
Sales Coaching
Stock Management
Communication Skills
Problem-Solving Skills
Reliability
Flexibility
Positive Attitude
Motivational Skills
Attention to Detail
Adaptability
Time Management

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your true personality shine through. We want to see the real you, so don’t be afraid to show off your unique qualities and what makes you a great fit for our team!

Tailor Your Application: Make sure to tailor your application to the Retail Supervisor role. Highlight any relevant experiences or skills that align with our responsibilities, like teamwork, customer service, and a positive attitude. We love seeing how you can contribute to our fun working environment!

Show Your Passion: We’re looking for candidates who are passionate about delivering great service. In your application, share examples of how you've gone above and beyond for customers in the past. This will help us see your dedication to creating a fantastic customer experience.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at Toolstation. We can’t wait to hear from you!

How to prepare for a job interview at Toolstation

✨Know the Company

Before your interview, take some time to research Toolstation. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.

✨Showcase Your Team Spirit

As a Retail Supervisor, teamwork is key. Be prepared to share examples of how you've worked well in a team or led a group in the past. Highlight your ability to motivate others and create a positive work environment, as this aligns perfectly with what Toolstation is looking for.

✨Demonstrate Customer Focus

Toolstation places a strong emphasis on delivering great customer service. Think of specific instances where you've gone above and beyond for a customer. Be ready to discuss how you would ensure customers leave satisfied, even during busy times.

✨Bring Your Personality

Don't be afraid to let your true self shine through during the interview. Toolstation values authenticity and a positive attitude. Share your passion for retail and how you can contribute to a fun working environment. A genuine smile and enthusiasm can go a long way!

Retail Supervisor
Toolstation
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  • Retail Supervisor

    Crawley
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-10-15

  • T

    Toolstation

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