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- Tasks: Be the friendly face of Toolstation, helping customers and managing deliveries.
- Company: Join one of the UK's fastest-growing retailers with a focus on employee growth.
- Benefits: Enjoy 22 days holiday, discounts, and a supportive work environment.
- Why this job: Kickstart your career in a dynamic role with real opportunities for advancement.
- Qualifications: A positive attitude and commitment to excellent customer service are all you need.
- Other info: Access training and development through our Toolstation Academy and Apprenticeship programmes.
The predicted salary is between 1040 - 1248 £ per month.
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we are focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations. If you are after a fast-paced role with an employee-focused retailer that is passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job.
What you’ll do:- You’ll be the friendly face of Toolstation, helping customers find what they need, but you’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves.
- Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
- No retail experience? No problem! All we ask is that you’re committed to delivering excellent service, and we’ll teach you everything else.
- Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service: Whether you’re chatting with customers or staying efficient during busy times, you’ll always offer a great experience.
- Ask the right questions: Show genuine interest in customers’ projects so you can help them find everything they need to get the job done right.
- Be Proactive: You’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
- A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits:- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
Store Assistants in Redruth employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistants in Redruth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of Toolstation, think about how you can make customers feel welcome. Role-play common scenarios with friends or family to get comfortable with chatting and helping out.
✨Tip Number 3
Be ready to showcase your flexibility! Toolstation values reliability and adaptability, so be prepared to discuss times when you've gone above and beyond or adapted to changes. This will show that you're a team player who can handle the fast-paced environment.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining the Toolstation family. Plus, it’s super easy to do!
We think you need these skills to ace Store Assistants in Redruth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to show us what makes you unique!
Highlight Your Commitment: Make sure to emphasise your reliability and commitment to excellent customer service. We’re looking for team players who are ready to roll up their sleeves and get stuck in!
Tailor Your Application: Take a moment to tailor your application to the role. Mention how your skills and experiences align with what we’re looking for, especially your enthusiasm for helping customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Toolstation
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company during the interview. Toolstation values a positive attitude, so let your personality shine through! Share why you’re passionate about customer service and how you can contribute to making customers happy.
✨Know the Company
Do a bit of homework on Toolstation before your interview. Familiarise yourself with their products, services, and values. This will not only help you answer questions more effectively but also show that you’re genuinely interested in being part of their team.
✨Prepare for Practical Questions
Expect questions that assess your ability to handle various store tasks, from stocking shelves to managing deliveries. Think of examples from your past experiences (even if they’re not retail-related) that demonstrate your reliability, flexibility, and commitment to hard work.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about opportunities for growth within the company or what a typical day looks like for a Store Assistant. This shows your interest in the role and your desire to develop your career with Toolstation.
