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- Tasks: Assist customers, manage deliveries, and keep the store organised.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: 22 days holiday, discounts, pension scheme, and career development opportunities.
- Why this job: Be the friendly face of Toolstation and make a real impact on customer satisfaction.
- Qualifications: A positive attitude and commitment to excellent service are all you need.
- Other info: Great career growth potential with training and support from Toolstation Academy.
The predicted salary is between 10 - 13 £ per hour.
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations.
If you’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you! This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
No retail experience? No problem! All we ask is that you’re committed to delivering excellent service, and we’ll teach you everything else.
- Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service: Whether you’re chatting with customers or staying efficient during busy times, you’ll always offer a great experience.
- Ask the right questions: Show genuine interest in customers' projects so you can help them find everything they need to get the job done right.
- Be Proactive: You’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What you’ll bring:
- A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
What you’ll get:
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits: 22 days holiday + Bank Holidays, Company pension scheme and life assurance, Bonus scheme and cycle to work program, Save and buy as you earn options, 20% discount across all Travis Perkins companies, Health and wellbeing support at your fingertips with Aviva Digicare + Financial education, support, and recognition awards, Discounts at over 1,000 retailers.
About Toolstation: We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
Store Assistant in Penrith employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant in Penrith
✨Tip Number 1
Get to know the store! Before your interview, pop into Toolstation and familiarise yourself with the layout and products. This shows initiative and gives you a chance to chat with staff, which can help you stand out.
✨Tip Number 2
Be ready to showcase your personality! When you meet the team, let your warm and friendly side shine through. Remember, they’re looking for someone who fits in with their culture, so be yourself and show them how you can contribute to the positive atmosphere.
✨Tip Number 3
Prepare for questions about customer service! Think of examples where you've helped others or gone the extra mile. Even if you don’t have retail experience, showing your commitment to excellent service will impress them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Toolstation and ready to take that first step towards a rewarding career with us.
We think you need these skills to ace Store Assistant in Penrith
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your warm and friendly personality shine through! Toolstation values a positive attitude, so don’t be afraid to show us who you are and why you’d be a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the Store Assistant role. Highlight any relevant skills or experiences, even if they’re not from retail. We want to see your commitment to excellent customer service and teamwork!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great addition to our store.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Toolstation
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, what they stand for, and their commitment to customer service. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Show Your Personality
As a Store Assistant, having a warm and friendly personality is key. During the interview, let your enthusiasm shine through! Share examples of how you've provided excellent customer service in the past, even if it's not from a retail background. They want to see your energy and how you connect with people.
✨Be Ready to Discuss Flexibility
Since the role requires early starts and late finishes, be prepared to discuss your availability. Highlight your reliability and willingness to adapt to the store's needs. This shows that you're committed and ready to roll up your sleeves when required.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about opportunities for growth within the company or how they support their employees' development. This demonstrates your interest in a long-term career with Toolstation and your proactive attitude towards personal growth.
