At a Glance
- Tasks: Enhance customer offerings and improve relationships through strategic initiatives.
- Company: Join Toolstation, a leading retail company focused on customer satisfaction.
- Benefits: Enjoy a competitive salary, pension contributions, and exclusive discounts.
- Other info: Hybrid work model offering flexibility and career advancement opportunities.
- Why this job: Make a real impact on customer experiences and drive growth in a dynamic environment.
- Qualifications: 5+ years in customer propositions with strong B2C retail knowledge.
The predicted salary is between 50000 - 65000 £ per year.
Toolstation is seeking a Senior Customer Propositions Manager to enhance its strategic offerings and improve customer relationships. This role involves owning product roadmaps, analyzing customer journeys, and driving retention initiatives.
The ideal candidate will have over 5 years of experience in customer propositions and a strong grasp of B2C dynamics, particularly in retail.
Benefits include a competitive salary, contributory pension, and various discounts.
Senior Customer Propositions & Growth Lead — Hybrid in Northampton employer: Toolstation
Toolstation is an excellent employer that fosters a dynamic and inclusive work culture, where innovation and collaboration are at the forefront. Employees benefit from a competitive salary, contributory pension, and exclusive discounts, alongside ample opportunities for professional growth and development in a thriving retail environment. With a hybrid working model, Toolstation supports a healthy work-life balance, making it an attractive place for those looking to make a meaningful impact in customer propositions.
