At a Glance
- Tasks: Be the friendly face of Toolstation, helping customers and keeping the store in top shape.
- Company: Join Toolstation, a fast-growing retailer trusted by DIY enthusiasts and trade professionals.
- Benefits: Enjoy 22 days holiday, employee discounts, and health support.
- Other info: Flexible hours and career progression within the Travis Perkins Group.
- Why this job: Kickstart your career with training opportunities and a fun, energetic team.
- Qualifications: A friendly personality and commitment to great customer service are all you need!
The predicted salary is between 20000 - 25000 £ per year.
Responsibilities
- Act as the friendly face of Toolstation, helping customers find the products they need.
- Handle deliveries, unpack stock, keep the store clean and prepare orders.
- Sell the benefits of Toolstation Club and Trade Accounts, signing customers up.
- Maintain high store standards and support the team.
Qualifications
- A warm, friendly personality and a strong customer‑service orientation.
- Reliability, flexibility and a commitment to support customers and the team.
- Candidates should live locally and be able to commute easily to the store.
- Ability to work early starts and late finishes (7AM to 8PM).
- No retail experience required; training will be provided.
What You'll Bring
- A warm, friendly personality that helps maintain high store standards and creates a welcoming workplace.
- Reliability and punctuality.
- Energy, enthusiasm, and the willingness to let your personality shine.
Benefits
- 22 days holiday plus bank holidays.
- Company pension scheme and life assurance.
- Bonus scheme and cycle‑to‑work programme.
- Employee discount rights: 20% discount across all Travis Perkins companies and discounts at over 1,000 retailers.
- Health and wellbeing support with Aviva Digicare, financial education, and recognition awards.
- Training and development opportunities including Toolstation Academy and apprenticeships.
Why Join Us?
Toolstation offers career progression across the business and the wider Travis Perkins Group, with support for training and development at every stage.
About Toolstation
Toolstation is one of the UK’s fastest‑growing multi‑channel retailers of tools, accessories and building supplies. As part of the Travis Perkins plc family, we are trusted by trade professionals, DIY enthusiasts and self‑builders alike.
Store Assistant in Newmarket employer: Toolstation
Toolstation is an excellent employer that prioritises a warm and friendly work culture, making it a great place for those looking to thrive in customer service. With comprehensive training opportunities, generous employee benefits including a bonus scheme and discounts, and a clear path for career progression within the Travis Perkins Group, you will find meaningful and rewarding employment here. Located conveniently for local commuters, Toolstation fosters a supportive environment where your personality can shine while helping customers.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant in Newmarket
✨Get Visible in Your Community
Retail hiring often happens locally, so don’t hesitate to stroll into shops like Toolstation with your CV in hand. Engage with the staff—show them your enthusiasm and ask about any openings. It’s all about making a memorable impression, so don’t shy away from being friendly!
✨Join Retail Job Fairs
Local job fairs are a goldmine for entry-level retail positions. Keep an eye out for events in your area where Toolstation might have a booth. This allows us to chat directly with hiring managers and get the inside scoop on what they're looking for!
✨Leverage Your Social Networks
Utilise social media platforms to let your friends and family know you're on the hunt for an entry-level retail gig. You’d be amazed at how many opportunities come from a simple post. Ask if anyone’s heard about openings at Toolstation or similar spots—it’s all about tapping into your network!
✨Look for Seasonal Opportunities
Retail often ramps up staffing during holiday seasons, so keep an eye out for temporary positions. Get in touch with Toolstation around times like Christmas or Black Friday. Applying for seasonal roles can sometimes lead to permanent positions if you impress!
We think you need these skills to ace Store Assistant in Newmarket
Some tips for your application 🫡
Show Your Customer Service Skills:In retail, it's all about the customer experience! Make sure your CV highlights any previous customer service roles or relevant experiences. Whether it's a part-time gig or volunteering, include instances where you’ve gone above and beyond for customers to showcase your people skills.
Keep It Clear and Concise:Retail hiring managers sift through tons of applications, so get straight to the point. Tailor your CV to include key information like your availability and any retail experience, but make it easy to read. Bullet points and a tidy layout can make all the difference for those first impressions!
Craft a Friendly Cover Letter:Since this is an entry-level position, let your enthusiasm shine through in your cover letter! Mention why you're excited about working at Toolstation specifically—people love to see a genuine connection. Talk about your willingness to learn and how you're ready to take on the challenges of retail.
Research and Refer to Retail Trends:Showing knowledge of the retail industry can set you apart! Briefly mention some current retail trends or issues in your application to demonstrate your interest and understanding of the market. It’ll show that you’re not just any applicant but someone who genuinely cares about the brand and its customers.
How to prepare for a job interview at Toolstation
✨Show Off Your Customer Service Skills
In the retail world, customer service is king! Get ready to share your experiences dealing with customers, whether it’s from previous jobs or volunteering. Think about examples where you handled tough situations or went the extra mile, as employers like Toolstation want to see that you’ve got the people skills to keep their customers happy.
✨Know Your Products Inside Out
Before heading to your interview at Toolstation, take a deep dive into their product range. If you have a particular brand or category you're passionate about, bring that enthusiasm to the conversation. Familiarising yourself with their values and bestsellers can really set you apart as someone who's not just looking for any job, but is genuinely interested in retail.
✨Dress the Part – Retail Style
For an entry-level role in retail, your appearance can say a lot about your understanding of the industry. Dress smart but relatable—think about what you'd wear on the shop floor. Showing that you understand the brand image of Toolstation through your style can give you an edge right from the get-go.
✨Demonstrate Your Team Spirit
Retail is all about teamwork! Be prepared to discuss how you can contribute to a positive team environment at Toolstation. Having stories that illustrate how you've worked well with others, whether in school projects or group activities, can showcase your collaborative spirit, which is crucial for an entry-level position.
