At a Glance
- Tasks: Be the friendly face of Toolstation, helping customers and managing store tasks.
- Company: Join a supportive team at Toolstation in Milton Keynes Bletchley.
- Benefits: Enjoy 22 days holiday, discounts, and health support.
- Other info: Flexible hours with opportunities for growth and recognition.
- Why this job: Make a difference in customer experiences while developing your skills.
- Qualifications: Experience as a key holder or supervisor is preferred but not essential.
The predicted salary is between 20000 - 25000 £ per year.
Senior Store Assistant (keyholder) in Milton Keynes Bletchley, 20 hours per week.
What you'll do:
- You will be the friendly face of Toolstation, helping customers find what they need, while also handling deliveries, warehouse tasks, and stocking shelves.
- The role requires you to be hands-on and show a positive attitude.
- You will support colleagues to deliver a great customer experience.
- Retail experience is not essential, but you will need some experience of being a key holder or supervising team members.
- Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders.
- Provide outstanding service: Offer a great experience while chatting with customers and staying efficient during busy times.
- Ask the right questions: Show genuine interest in customers’ projects to help them find everything they need.
- Be proactive: Sell the benefits of Toolstation Club and Trade Accounts, signing customers up for great deals and competitive prices.
- Keyholder responsibility: Open and close the store, assign daily tasks to the team and provide short-term supervisory cover when needed.
What you'll bring:
- A friendly personality: Help maintain high store standards and create a workplace everyone enjoys.
- Reliability: Be there when you’re needed, with flexibility, commitment and support for customers and team.
- Accountability: You’ve taken charge in a previous role and are happy to step up when necessary.
- Your best self: Bring energy, enthusiasm and let your personality shine.
What you'll get:
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle-to-work programme
- Save & buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support and recognition awards
- Discounts at over 1,000 retailers
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Senior Store Assistant - Keyholder in Milton Keynes employer: Toolstation
At Toolstation, we pride ourselves on being an excellent employer, offering a supportive and dynamic work environment in Milton Keynes Bletchley. Our team members enjoy a range of benefits including 22 days holiday plus bank holidays, a company pension scheme, and health and wellbeing support, all while working collaboratively to deliver outstanding customer service. With opportunities for personal growth and a commitment to inclusivity, Toolstation is the perfect place for those looking to make a meaningful impact in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Store Assistant - Keyholder in Milton Keynes
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their friendly atmosphere.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of Toolstation, think about how you can create a great experience for customers. Role-play with a friend or family member to get comfortable chatting and helping out, just like you would in the store.
✨Tip Number 3
Show off your leadership potential! Even if you haven't been a key holder before, highlight any experience where you've taken charge or supported your team. Share examples of how you've helped others succeed, as this will demonstrate your accountability and reliability.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and ready to join the Toolstation family. Plus, it makes it easier for us to keep track of your application and get back to you quickly!
We think you need these skills to ace Senior Store Assistant - Keyholder in Milton Keynes
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV.
Highlight Relevant Experience:Even if you haven't worked in retail before, make sure to mention any experience you have as a key holder or supervising team members. We love seeing how your past roles can translate into this position!
Be Specific About Your Skills:Talk about your ability to handle deliveries, stock shelves, and provide outstanding customer service. We’re looking for someone who can get stuck in, so give us examples of how you've done this in the past.
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Toolstation
✨Show Your Friendly Side
As a Senior Store Assistant, you'll be the face of Toolstation, so it's crucial to showcase your friendly personality during the interview. Practice smiling and engaging in small talk to demonstrate your ability to connect with customers and create a welcoming atmosphere.
✨Highlight Your Reliability
Make sure to emphasise your reliability and commitment. Share examples from past experiences where you’ve stepped up as a key holder or supervisor. This will show that you can be counted on to open and close the store and manage daily tasks effectively.
✨Demonstrate Proactivity
Prepare to discuss how you can proactively engage customers and promote Toolstation Club and Trade Accounts. Think of specific strategies you could use to sign customers up for deals, and be ready to share these ideas during the interview.
✨Ask Insightful Questions
During the interview, don’t hesitate to ask questions about the role and the team. This shows genuine interest in the position and helps you understand how you can contribute to delivering an outstanding customer experience at Toolstation.
