At a Glance
- Tasks: Lead a team, deliver great customer service, and manage store operations.
- Company: Join Toolstation, a dynamic retail company focused on growth and development.
- Benefits: Enjoy 22 days holiday, discounts, bonuses, and a supportive work environment.
- Other info: Flexible hours and opportunities for personal and professional growth.
- Why this job: Be the face of Toolstation and make a real impact on customer experiences.
- Qualifications: No retail experience needed; just bring your positive attitude and teamwork spirit.
The predicted salary is between 24000 - 30000 £ per year.
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. You’ll be the face of Toolstation, making a fantastic first impression, building long‑lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job.
As a retail supervisor, you’ll serve customers, support the Store Manager, check deliveries, pick items from the warehouse and stock shelves. It can be hot in the summer and cold in the winter, but if you take real pride in what you and the team do, our customers will notice and love us all the more for it.
Day‑to‑day responsibilities:
- Support the Store Manager or stand in for them in their absence, motivate and engage the team, coach to grow sales and achieve targets.
- Muck in: check and unpack deliveries, stock shelves, clean the branch and put orders together.
- Deliver great service: provide a great customer experience with a smile, even when busy, and coach the team to do the same.
- Ask questions and build relationships: ensure customers leave the branch with everything they need for the job.
- Build a fun working environment: maintain product availability and high branch standards, so the branch is a place everyone loves to work.
- Hard work and passion: retail experience is not required; focus on delivering great service and we’ll teach you the rest.
- A love of teamwork: be happy to muck in and get your hands dirty.
- A positive attitude: make sure customers have a great experience while in our branch.
- Reliability: be there when we need you, be flexible and enjoy being around.
- Be yourself: bring your whole self to work and let your true personality shine through.
Benefits:
- 22 days’ holidays + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discount across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers
- Family‑friendly policies around maternity, paternity, adoption and surrogacy
Equal Employment Opportunity: Our policy is to employ the best‑qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Retail Supervisor in Livingston employer: Toolstation
At Toolstation, we pride ourselves on being more than just a retail employer; we are a community that fosters growth and development. As a Retail Supervisor in Livingston, you will enjoy a supportive work culture that values teamwork and customer satisfaction, alongside a comprehensive benefits package including generous holiday entitlement, a pension scheme, and discounts across our brands. Join us to not only enhance your skills but also to build lasting relationships in a fun and dynamic environment where your contributions truly matter.
