At a Glance
- Tasks: Be the friendly face of Toolstation, helping customers and managing stock.
- Company: Join Toolstation, a fast-growing retailer passionate about customer satisfaction.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Other info: No experience needed; we’ll provide all the training you require.
- Why this job: Kickstart your career in a dynamic environment with real growth potential.
- Qualifications: A positive attitude and commitment to excellent customer service are key.
The predicted salary is between 13 - 16 € per hour.
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we’re not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations. If you’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
No retail experience? No problem! All we ask is that you’re committed to delivering excellent service, and we’ll teach you everything else.
- Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service: Whether you’re chatting with customers or staying efficient during busy times, you’ll always offer a great experience.
- Ask the right questions: Show genuine interest in customers' projects so you can help them find everything they need to get the job done right.
- Be Proactive: You’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What you’ll bring:
- A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
What you’ll get:
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits: 22 days holiday + Bank Holidays, Company pension scheme and life assurance, Bonus scheme and cycle to work program, Save and buy as you earn options, 20% discount across all Travis Perkins companies, Health and wellbeing support at your fingertips with Aviva Digicare + Financial education, support, and recognition awards, Discounts at over 1,000 retailers.
About Toolstation: We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
Store Assistant in Leek employer: Toolstation
At Toolstation, we pride ourselves on being an employee-focused retailer that values growth and development. As a Store Assistant in Leek, you'll not only enjoy a supportive work culture with opportunities for advancement but also benefit from comprehensive training programmes and a range of perks including generous holiday allowances and discounts across the Travis Perkins Group. Join us to be part of a dynamic team where your hard work and positive attitude will be recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant in Leek
✨Tip Number 1
Get to know the store! Before your interview, pop into Toolstation and familiarise yourself with the layout and products. This shows initiative and gives you a chance to chat with staff, which can help you stand out.
✨Tip Number 2
Be ready to showcase your personality! When you meet the team, let your warm and friendly side shine through. Remember, they’re looking for someone who fits in with their culture, so be yourself and show them how you can contribute to the positive atmosphere.
✨Tip Number 3
Prepare for questions about customer service! Think of examples where you've helped someone or gone the extra mile. Even if you don’t have retail experience, showing your commitment to excellent service will resonate with the hiring team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you message expressing your enthusiasm for the role. It’s a simple way to keep you on their radar and show that you’re genuinely interested in joining the Toolstation family.
We think you need these skills to ace Store Assistant in Leek
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your warm and friendly personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application:Make sure to tailor your application to the Store Assistant role. Highlight any relevant skills or experiences, even if they’re not from retail. We value hard work and a positive attitude above all!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your key points stand out. This helps us see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining the Toolstation family!
How to prepare for a job interview at Toolstation
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, what they stand for, and their commitment to customer service. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Show Your Personality
As a Store Assistant, having a warm and friendly personality is key. During the interview, let your enthusiasm shine through. Share examples of how you've provided excellent customer service in the past, even if it's not from a retail background. They want to see your energy and how you connect with people!
✨Be Ready to Discuss Flexibility
Since the role requires early starts and late finishes, be prepared to discuss your availability. Highlight your reliability and willingness to adapt to the store's needs. This shows that you're committed and ready to roll up your sleeves when required.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about opportunities for growth within Toolstation or how they support their employees' development. This demonstrates your interest in a long-term career with them and shows that you're proactive about your future.
