At a Glance
- Tasks: Be the friendly face of Toolstation, helping customers and managing stock.
- Company: Join Toolstation, a fast-growing retailer passionate about customer satisfaction.
- Benefits: Enjoy 22 days holiday, discounts, and career growth opportunities.
- Other info: Access training programmes and explore diverse roles within the Travis Perkins Group.
- Why this job: Kickstart your career in a dynamic environment with real advancement potential.
- Qualifications: Bring a positive attitude and a willingness to learn; experience is not essential.
The predicted salary is between 10 - 12 £ per hour.
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we're not just looking for what you can bring to us today - we're focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations. If you’re after a fast‑paced role with an employee‑focused retailer that’s passionate about making customers happy, this could be the perfect fit for you! This is more than just a store job.
Key responsibilities
- You will be the friendly face of Toolstation, helping customers find what they need, and you'll also be hands‑on with deliveries, warehouse tasks, and stocking shelves.
- Be prepared to roll up your sleeves and work in varying temperatures.
- Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders.
- Hard work and a positive attitude are more important than experience.
- Provide outstanding service: Whether you’re chatting with customers or staying efficient during busy times, you’ll always offer a great experience.
- Ask the right questions: Show genuine interest in customers’ projects so you can help them find everything they need to get the job done right.
- Be proactive: You’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What you’ll bring
- A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
What you’ll get
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare + Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
At Toolstation, your career is in your hands. You'll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We'll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
About Toolstation
We're one of the UK's fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we're trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
Store Assistant in Lamesley employer: Toolstation
At Toolstation, we pride ourselves on being an employee-focused retailer that values growth and development. With a supportive work culture, comprehensive training opportunities, and a clear path for career advancement, our Store Assistants in Gateshead can thrive in a fast-paced environment while enjoying benefits like generous holiday allowances, discounts, and health support. Join us to be part of a team that not only prioritises customer satisfaction but also invests in your future.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant in Lamesley
✨Tip Number 1
Get to know the store! Before your interview, pop into Toolstation and check out the layout, products, and vibe. This shows you’re genuinely interested and helps you chat confidently about how you can contribute.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might help a customer, like finding a tool or dealing with a delivery issue. Being prepared will help you shine during the interview.
✨Tip Number 3
Show off your flexibility! Be ready to discuss how you can manage early starts and late finishes. Highlight any past experiences where you’ve adapted to changing schedules or worked in fast-paced environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Toolstation team and growing with us.
We think you need these skills to ace Store Assistant in Lamesley
Some tips for your application 🫡
Show Your Personality:When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to show us how you can connect with customers and create a positive atmosphere in our store.
Highlight Your Flexibility:Make sure to mention your availability and willingness to work early starts and late finishes. We value reliability and flexibility, so showing us that you can adapt to our store hours will definitely catch our eye!
Emphasise Team Spirit:We’re all about teamwork at Toolstation, so highlight any experiences where you’ve worked well with others. Whether it’s in a previous job or a group project, we want to know how you contribute to a positive team environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Toolstation
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, products, and what makes them stand out in the retail market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Personality
As a Store Assistant, having a warm and friendly personality is key. During the interview, let your enthusiasm shine through. Share examples of how you've provided great customer service in the past, and don’t be afraid to show your character – they want to see the real you!
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle the physical demands of the job, like managing deliveries or stocking shelves. Prepare by thinking of times when you've successfully tackled similar tasks, and be ready to discuss how you can contribute to keeping the store running smoothly.
✨Demonstrate Flexibility and Reliability
Toolstation values reliability and flexibility, especially with varying shifts. Be prepared to discuss your availability and how you can adapt to the store's needs. Highlight any previous experiences where you’ve shown commitment and support to your team, as this will resonate well with the interviewers.
