Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team, deliver exceptional customer service, and manage store operations.
- Company: Join Toolstation, one of the UK's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days' holiday, a pension scheme, discounts, and career development opportunities.
- Why this job: Be part of a fun, engaging environment where you can grow into a future leader.
- Qualifications: Experience in retail management and a passion for team development and customer focus.
- Other info: Access to training programmes and a supportive culture for personal growth.
The predicted salary is between 30000 - 40000 £ per year.
This job is for a Store Manager in Kendal, working 40 hours per week at Toolstation. We are interested in developing your talents so you can grow with our business and become one of our leaders of tomorrow.
What you’ll do:
- Deliver an outstanding customer proposition.
- Manage the Branch while serving customers, checking deliveries, picking items from the warehouse, and stocking shelves.
- Ensure your team provides a great customer experience, delivering sales through service.
- Help the team get the job done by checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch, and putting orders together.
- Encourage a positive mindset, building a culture of feedback, praise, and recognition.
- Build relationships and ensure your team gets the development they need, supporting future business growth and succession.
- Lead from the front, coaching, motivating, and engaging your team to create a great place to work.
- Maintain great product availability and high branch standards while ensuring that your branch is somewhere everyone loves coming to work.
What you’ll bring:
- Knowledge of developing high performing and engaged retail teams.
- Dedication to leading a team to deliver sales through superb customer service and amazing results.
- A love of teamwork and willingness to muck in and get your hands dirty.
- Customer focus, ensuring the customer remains at the heart of everything you do.
- Resilience and determination to achieve results, coaching your team to deliver.
- Flexibility to be there when your team needs you, understanding priorities and planning effectively.
- Your true personality, bringing your whole self to work.
What you’ll get:
- Opportunities to take your career in retail wherever you want - up the ladder, across the business, or into another role in the Travis Perkins Group.
- Support with training and development, including access to our Toolstation Academy programmes.
- 22 days’ holidays + Bank Holidays, company pension scheme, life assurance, bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards, and discounts at over 1000 other retailers.
Toolstation is one of Britain’s fastest growing multi-channel retailers of tools, accessories, and building supplies, and an integral part of Travis Perkins plc. Our store expansion programme and the size and diversity of our Group means we always have opportunities for ambitious people who want to grow with us.
To apply: If you’re interested, take a look at www.toolstationjobs.com or simply hit apply.
Store Leader: Build a High-Performing Team & Service in Kendal employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Leader: Build a High-Performing Team & Service in Kendal
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering outstanding service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat.
✨Tip Number 3
Show your passion for teamwork! Talk about how you've motivated and inspired your previous teams. Highlighting your ability to lead and engage others will resonate well with the hiring managers looking for a Store Leader.
✨Tip Number 4
Don’t forget to ask questions during your interview! This shows your interest in the role and helps you understand if the company is the right fit for you. Plus, it’s a great way to build rapport with your interviewers.
We think you need these skills to ace Store Leader: Build a High-Performing Team & Service in Kendal
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about leading a team and delivering great customer service.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with what we’re looking for. Highlight your track record in developing high-performing teams and any relevant retail experience that showcases your ability to inspire and motivate others.
Be Authentic: We love it when candidates bring their true selves to the table. Don’t be afraid to let your personality shine through in your application. Share your unique approach to leadership and how you create a fun working environment for your team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our amazing team at Toolstation!
How to prepare for a job interview at Toolstation
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Store Leader role. Familiarise yourself with the responsibilities like delivering outstanding customer service and leading a high-performing team. This will help you articulate how your experience aligns with what they’re looking for.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've inspired and motivated teams in the past. Discuss how you’ve built a positive culture and provided feedback. This is crucial since they want someone who can lead from the front and create a great working environment.
✨Demonstrate Customer Focus
Prepare to discuss how you’ve put customers at the heart of your previous roles. Share stories that highlight your commitment to delivering exceptional service and how you’ve ensured your team does the same. This will resonate well with their emphasis on customer satisfaction.
✨Be Ready to Muck In
Since the role involves getting hands-on, be prepared to talk about times when you’ve rolled up your sleeves to help your team. Whether it’s stocking shelves or checking deliveries, showing that you’re not afraid to get involved will demonstrate your dedication to the job.