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- Tasks: Be the friendly face of Toolstation, helping customers and managing stock.
- Company: Join a passionate team at Toolstation, focused on customer happiness.
- Benefits: 22 days holiday, training opportunities, and career growth.
- Other info: No experience needed; we’ll teach you everything!
- Why this job: Kickstart your career in a fast-paced, supportive retail environment.
- Qualifications: A positive attitude and commitment to excellent customer service.
The predicted salary is between 11 - 16 £ per hour.
Store Assistant in Hexham, 20 hours per week. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we’re not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations. If you’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you.
This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves. It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
No retail experience? No problem. All we ask is that you’re committed to delivering excellent service, and we’ll teach you everything else.
- Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service: Whether you’re chatting with customers or staying efficient during busy times, you’ll always offer a great experience.
- Ask the right questions: Show genuine interest in customers’ projects so you can help them find everything they need to get the job done right.
- Be Proactive: You’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What you’ll bring:
- A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you.
- Flexibility, commitment, and support for your customers and team are key.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
What you’ll get:
Why Join Us? At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits: We’ve got you covered, 22 days holiday +
Store Assistant in Hexham employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant in Hexham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of Toolstation, think about how you can make customers feel welcome. Role-play common scenarios with friends or family to get comfortable with handling different situations.
✨Tip Number 3
Be ready to showcase your personality! During the interview, let your warm and friendly side shine through. Toolstation values a positive attitude, so don’t be afraid to show them who you really are!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Toolstation team. Don’t miss out on this opportunity!
We think you need these skills to ace Store Assistant in Hexham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to show us what makes you unique!
Highlight Your Commitment: Make sure to emphasise your reliability and commitment to excellent customer service. We’re looking for team players who are ready to roll up their sleeves and get stuck in!
Tailor Your Application: Take a moment to tailor your application to the Store Assistant role. Mention any relevant skills or experiences that align with our focus on customer satisfaction and teamwork.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Toolstation
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, mission, and what makes them stand out in the retail sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Personality
As a Store Assistant, having a warm and friendly personality is key. During the interview, let your true self shine through. Share personal anecdotes that highlight your customer service skills and how you’ve positively impacted others in previous roles or situations.
✨Demonstrate Flexibility
Since the role requires early starts and late finishes, be prepared to discuss your availability. Highlight your flexibility and willingness to adapt to the store's needs. This shows that you’re committed and ready to roll up your sleeves when required.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the training opportunities available or how success is measured for a Store Assistant. This demonstrates your proactive attitude and eagerness to grow within the company.