At a Glance
- Tasks: Lead the store, assist customers, manage deliveries, and ensure a great shopping experience.
- Company: Join Toolstation, a fast-growing retailer passionate about customer satisfaction.
- Benefits: Enjoy 22 days holiday, discounts, training, and career growth opportunities.
- Other info: Be part of a dynamic environment with exciting opportunities across the Travis Perkins Group.
- Why this job: Kickstart your career with a supportive team and endless growth potential.
- Qualifications: Experience as a keyholder or supervisor, plus a friendly and reliable attitude.
The predicted salary is between 24000 - 30000 £ per year.
Senior Store Assistant (keyholder) in Haslemere, 30 hours per week.
What you’ll do:
- We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
- At Toolstation, we’re focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations.
- This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, while also being hands-on with deliveries, warehouse tasks, and stocking shelves.
- You will be responsible for supporting colleagues to deliver a great customer experience; while retail experience is not essential, you will need some experience of either being a key holder or supervising team members.
Key Responsibilities:
- Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders.
- Provide outstanding service: Whether you’re chatting with customers or staying efficient during busy times, you’ll always offer a great experience.
- Ask the right questions: Show genuine interest in customers’ projects so you can help them find everything they need.
- Be proactive: You’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
- Keyholder responsibility: You’ll be trusted to open and close the store, assign daily tasks to the team, and provide short-term supervisory cover when needed.
What you’ll bring:
- A friendly personality: You’ll help maintain high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Accountability: You’ve taken charge in a previous role and are happy to step up when needed.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
What you’ll get:
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work programme
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation:
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply:
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Keyholder & Store Lead – Growth Path & Perks in Haslemere employer: Toolstation
At Toolstation, we pride ourselves on being an employee-focused retailer that values growth and development. With a strong commitment to promoting from within, many of our managers have risen through the ranks, showcasing our dedication to career progression. Located in Haslemere, we offer a vibrant work culture, competitive benefits including 22 days holiday, a company pension scheme, and access to extensive training resources, making us an excellent employer for those seeking a rewarding and dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Keyholder & Store Lead – Growth Path & Perks in Haslemere
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to the keyholder role and be ready to share examples of when you've stepped up or led a team.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Keyholder & Store Lead – Growth Path & Perks in Haslemere
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight any relevant experience you have, especially if you've been a keyholder or supervised a team before. This will help us see why you're a great fit for Toolstation!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure to communicate your skills and experiences without unnecessary fluff. This helps us get to know you better!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy to navigate, so you can focus on making your application the best it can be.
How to prepare for a job interview at Toolstation
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Keyholder & Store Lead. Familiarise yourself with the tasks like handling deliveries, providing outstanding customer service, and managing store operations. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role involves interacting with customers and supporting your team, be ready to share examples of how you've provided excellent customer service or led a team in the past. Highlight your friendly personality and how it contributes to a positive store environment.
✨Demonstrate Flexibility and Reliability
The job requires early starts and late finishes, so be prepared to discuss your availability and how you can adapt to the store's needs. Share any previous experiences where you’ve shown commitment and reliability in your work.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available, the store culture, or how success is measured in the role. This shows your genuine interest in growing with the company and helps you assess if it's the right fit for you.
