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- Tasks: Assist customers, manage deliveries, and maintain store standards.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: 22 days holiday, pension scheme, discounts, and career development opportunities.
- Other info: Great opportunities for career growth within a supportive team environment.
- Why this job: Be the friendly face of Toolstation and make a real impact on customer experiences.
- Qualifications: Experience as a key holder or supervisor is preferred, but a positive attitude is key.
The predicted salary is between 24000 - 30000 £ per year.
This job is for a Senior Store Assistant in Hailsham, offering 20 hours per week. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we’re focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations. If you’re after a fast‑paced role with an employee‑focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you’ll also be hands‑on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
This position involves supporting colleagues to deliver a great customer experience. While retail experience is not essential, you will need some experience of either being a key holder or supervising team members.
Key Responsibilities:
- Handle deliveries, unpack stock, keep the store clean, and prepare orders.
- Provide outstanding service to customers.
- Show genuine interest in customers’ projects to help them find everything they need.
- Sell the benefits of Toolstation Club and Trade Accounts.
- Open and close the store, assign daily tasks to the team, and provide short-term supervisory cover when needed.
What you’ll bring:
- A friendly personality to help maintain high store standards.
- Reliability and flexibility to support customers and the team.
- Accountability and willingness to step up when needed.
- Your best self: Bring your energy and enthusiasm.
Why Join Us?
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We'll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits:
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation:
We’re one of the UK's fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply: If you’re interested, take a look at www.toolstationjobs.com or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training.
Senior Store Assistant - Keyholder in Hailsham employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Store Assistant - Keyholder in Hailsham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing outstanding service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your friendly personality and commitment.
✨Tip Number 3
Be proactive! During the interview, express your enthusiasm for taking on responsibilities like keyholder duties and supervising team members. Show that you're ready to roll up your sleeves and get stuck in, just like the job description mentions.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you’re serious about joining Toolstation. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Senior Store Assistant - Keyholder in Hailsham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV.
Highlight Relevant Experience: Even if you haven’t worked in retail before, think about any experience that shows your reliability and accountability. Mention any roles where you’ve taken charge or supervised others – we love to see that!
Tailor Your Application: Make sure to tailor your application to the Senior Store Assistant role. Use keywords from the job description to show us you understand what we’re looking for and how you fit the bill.
Apply Through Our Website: We encourage you to apply directly through our website at www.toolstationjobs.com. It’s the best way to ensure your application gets to us quickly and efficiently!
How to prepare for a job interview at Toolstation
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Senior Store Assistant at Toolstation entails. Familiarise yourself with the responsibilities like handling deliveries, customer service, and keyholder duties. This will help you demonstrate your enthusiasm and readiness to roll up your sleeves.
✨Showcase Your Customer Service Skills
Since this role is all about providing outstanding service, think of examples from your past experiences where you went above and beyond for customers. Be ready to discuss how you can create a positive shopping experience and handle busy periods effectively.
✨Demonstrate Reliability and Flexibility
Toolstation values reliability and flexibility, so be prepared to talk about times when you've stepped up in previous roles. Highlight your ability to manage early starts and late finishes, and how you can support your team when needed.
✨Ask Thoughtful Questions
Prepare some questions that show your genuine interest in the company and the role. Ask about opportunities for growth within Toolstation or how they support their employees' development. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.