At a Glance
- Tasks: Lead a team, deliver great customer service, and manage store operations.
- Company: Join Toolstation, one of the UK's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, pension scheme, discounts, and career development opportunities.
- Why this job: Be part of a dynamic team and grow your career in retail with us.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Access to training programmes and a fun, engaging work environment.
The predicted salary is between 30000 - 42000 £ per year.
This job is for a Store Manager in Glasgow, working 40 hours per week at Toolstation. We’re interested in developing your talents so you can grow with our business and become one of our leaders of tomorrow.
What you’ll do:
- Deliver outstanding customer service.
- Manage the branch while serving customers, checking deliveries, picking items from the warehouse, and stocking shelves.
- Lead and motivate a team to achieve great things.
- Ensure your team provides a great customer experience, delivering sales through service.
- Help the team get the job done, including checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch, and putting orders together.
- Encourage a positive mindset and build a culture of feedback, praise, and recognition.
- Support your team’s development and future business growth.
- Coach, motivate, and engage your team to create a great place to work.
- Maintain product availability and high branch standards.
What you’ll bring:
- A track record in developing high performing and engaged retail teams.
- Dedication to leading a team to deliver sales through superb customer service.
- A passion for teamwork and developing future leaders.
- Customer focus, ensuring the customer remains at the heart of everything you do.
- Resilience and determination to achieve results.
- Flexibility to support your team and understand priorities.
- Your true personality and self.
What you’ll get:
- Opportunities to take your career in retail wherever you want.
- Support with training and development, including access to Toolstation Academy programmes.
- Benefits including 22 days’ holidays + Bank Holidays, company pension scheme, life assurance, bonus scheme, cycle to work scheme, discounts across all Travis Perkins companies, and more.
To apply, visit www.toolstationjobs.com or simply hit apply.
Store Manager in Glasgow employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Glasgow
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your leadership skills! Think about times when you've motivated a team or resolved conflicts. Highlighting your ability to inspire others will resonate well with the hiring managers looking for a Store Manager.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager in Glasgow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and team leadership shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering great customer service and developing your team.
Tailor Your CV: Make sure your CV highlights your relevant experience in retail management. We love seeing specific examples of how you've led teams, improved customer experiences, or achieved sales targets. Tailoring your CV shows us you’re serious about this role!
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know who you are beyond your work experience. Share what makes you unique and how you can contribute to our fun working environment.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Toolstation
✨Know the Company Inside Out
Before your interview, make sure you research Toolstation thoroughly. Understand their values, mission, and what sets them apart in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team. Prepare examples of how you've successfully motivated and developed teams in the past. Think about specific situations where your leadership made a difference, and be ready to discuss these during the interview.
✨Demonstrate Customer Focus
Since delivering outstanding customer service is key, come prepared with examples of how you've gone above and beyond for customers in previous roles. Highlight your understanding of customer needs and how you can ensure they leave satisfied.
✨Be Ready to Get Your Hands Dirty
The job description mentions mucking in and getting hands-on. Be prepared to discuss your willingness to take on various tasks, from stocking shelves to checking deliveries. Showing that you're not afraid to roll up your sleeves will resonate well with the interviewers.