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- Tasks: Be the friendly face of Toolstation, helping customers and managing store operations.
- Company: Join Toolstation, one of the UK's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and a supportive work environment.
- Why this job: Kickstart your career with growth opportunities and hands-on experience.
- Qualifications: Experience as a keyholder preferred; positive attitude and reliability are key.
- Other info: Flexible hours and a dynamic team atmosphere await you!
The predicted salary is between 13000 - 16000 £ per year.
Senior Store Assistant (Keyholder) – Glasgow Shawlands 20 hours per week. Local candidates who can commute are preferred. Store hours: 7 AM – 8 PM. Must be able to manage early starts and late finishes.
Toolstation values growth: our managers often started on the shop floor. We offer a fast‑paced, employee‑focused environment and opportunities to advance.
Responsibilities & Duties- Be the friendly face of Toolstation, helping customers find what they need.
- Hands‑on with deliveries, warehouse tasks, stocking shelves, and keeping the store clean.
- Support colleagues to deliver great customer experience; supervise team members and key‑hold responsibilities.
- Open and close the store, assign daily tasks, provide short‑term supervisory cover when needed.
- Sell benefits of Toolstation Club and Trade Accounts, signing customers up.
- Ask appropriate questions and show genuine interest in customers’ projects.
- Be proactive, maintain high store standards, and create a workplace everyone enjoys.
- Reliability: arrive on time, be flexible, commit, and support customers and team.
- Experience as a keyholder or supervisory role preferred, but hard work and a positive attitude are valued more.
- Ability to handle early starts, late finishes and variable advice.
- Excellent customer‑service orientation and communication.
- Proactive, energetic, enthusiastic, with a friendly personality.
- Strong reliability, flexibility, and commitment.
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle‑to‑work programme
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
Career growth across Toolstation and the wider Travis Perkins Group with training, development, Toolstation Academy and apprenticeship programmes.
About ToolstationOne of the UK’s fastest‑growing multi‑channel retailers of tools, accessories, and building supplies. Part of the Travis Perkins plc family.
Equal Opportunity Statement: Our policy is to employ the best qualified people and provide equal opportunity for advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Senior Store Assistant - Keyholder in Glasgow employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Store Assistant - Keyholder in Glasgow
✨Tip Number 1
Get to know the store! Before your interview, pop into Toolstation and chat with the staff. This shows your genuine interest and helps you understand the vibe of the place.
✨Tip Number 2
Be ready to showcase your customer service skills. Think of examples where you've gone above and beyond for customers. We want to see that friendly face in action!
✨Tip Number 3
Flexibility is key! Be prepared to discuss how you can handle early starts and late finishes. Show us you're committed to being a reliable team player.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Store Assistant - Keyholder in Glasgow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and enthusiastic personality shine through. We want to see the real you, so don’t be afraid to express your passion for customer service and teamwork!
Tailor Your Experience: Make sure to highlight any relevant experience you have, especially in supervisory roles or as a keyholder. We love seeing how your past experiences can contribute to our fast-paced environment at Toolstation.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure to outline your skills and experiences without unnecessary fluff. This helps us see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Toolstation team!
How to prepare for a job interview at Toolstation
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, products, and what makes them stand out in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Senior Store Assistant, you'll be the friendly face of Toolstation. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your ability to handle difficult situations with a positive attitude.
✨Demonstrate Reliability and Flexibility
Given the early starts and late finishes, it's crucial to convey your reliability. Share instances where you've successfully managed your time and adapted to changing schedules. This will reassure them that you're committed to supporting both customers and your team.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company. For example, you could ask about opportunities for growth within Toolstation or how they support their employees' development.