At a Glance
- Tasks: Be the friendly face of Toolstation, helping customers and managing store operations.
- Company: Join Toolstation, a fast-growing retailer passionate about customer satisfaction.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Other info: Flexible hours and a supportive team environment await you!
- Why this job: Kickstart your career with hands-on experience and growth potential.
- Qualifications: Experience in retail or supervisory roles is a plus, but enthusiasm is key.
The predicted salary is between 20000 - 25000 £ per year.
This is a position with accountability for opening or closing the store, so although this can be trained, we hope you have a passion for what we do and enjoy having great customer conversations. We are looking for candidates who live locally with good flexibility over 7 days and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we're not just looking for what you can bring to us today - we're focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations. If you're after a fast-paced role with an employee-focused retailer that's passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job. You'll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you'll fit right in.
This is a position with accountability for supporting colleagues to deliver a great customer experience, so whilst retail is not essential, you will need some experience of either being a key holder or supervising team members.
- Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service: Whether you're chatting with customers or staying efficient during busy times, you'll always offer a great experience.
- Ask the right questions: Show genuine interest in customers' projects so you can help them find everything they need to get the job done right.
- Be Proactive: You'll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
- Keyholder responsibility: You'll be trusted to open and close the store, assign daily tasks to the team and provide short term supervisory cover when needed.
What you'll bring
- A friendly personality: You'll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Accountability: You've taken charge in a previous role and are happy to step up when needed.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
What you'll get
At Toolstation, your career is in your hands. You'll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We'll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
We're one of the UK's fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we're trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Senior Store Assistant in Glasgow employer: Toolstation
At Toolstation, we pride ourselves on being an employee-focused retailer that values growth and development. As a Senior Store Assistant in Glasgow Shawlands, you'll enjoy a supportive work culture with opportunities for career advancement, including access to our Toolstation Academy and Apprenticeship programmes. With competitive benefits such as 22 days holiday, a company pension scheme, and discounts across the Travis Perkins Group, we ensure our team members are well taken care of while they help create outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Store Assistant in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, spend some time on Toolstation's website. Familiarise yourself with their values and products so you can chat confidently about how you fit into their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your experience and show off that friendly personality they’re looking for.
✨Tip Number 3
Show your enthusiasm! When you meet the hiring team, let your passion for customer service shine through. Share examples of how you've gone above and beyond for customers in the past.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're genuinely interested in the role and gives you another chance to express why you’d be a great fit for Toolstation.
We think you need these skills to ace Senior Store Assistant in Glasgow
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping customers and are excited about the role!
Highlight Relevant Experience:Even if you haven't worked in retail before, share any experience where you've taken charge or supervised others. We value accountability and leadership, so make sure to mention those skills!
Be Flexible:Since the role requires flexibility over 7 days, mention your availability clearly. We appreciate candidates who can manage early starts and late finishes, so let us know how you can fit into our schedule.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen to join the Toolstation team!
How to prepare for a job interview at Toolstation
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Senior Store Assistant at Toolstation entails. Familiarise yourself with the responsibilities like opening and closing the store, managing deliveries, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since this role involves a lot of customer interaction, be prepared to discuss your experience in engaging with customers. Think of examples where you've provided outstanding service or resolved issues. Highlighting your friendly personality and ability to connect with people will make you stand out.
✨Demonstrate Flexibility and Reliability
The job requires flexibility over 7 days and the ability to manage early starts and late finishes. Be ready to talk about your availability and any previous experiences where you've had to adapt to changing schedules. Showing that you can be relied upon will resonate well with the interviewers.
✨Bring Your Enthusiasm
Toolstation values energy and enthusiasm, so let your personality shine during the interview. Share why you're passionate about retail and helping customers. A positive attitude can go a long way in making a great impression, so don’t hold back on showing your excitement for the role!
