Senior Store Assistant - Keyholder in Fraserburgh

This job is for a Senior Store Assistant (keyholder) in Fraserburgh – 20 hours per week. We’re looking for local candidates who can easily commute to our store. Our stores open from 7 AM to 8 PM, so you must manage early starts and late finishes.

Toolstation focuses on growth. Many managers started on the shop floor and now run stores or oversee operations. If you desire a fast‑paced, employee‑focused retailer that loves making customers happy, this could be the perfect fit.

You’ll be the friendly face, helping customers find what they need, but also hands‑on with deliveries, warehouse tasks, stocking shelves, etc. Prepare to roll up sleeves; it can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.

• Accountability for supporting colleagues to deliver a great customer experience.
• While retail is not essential, you will need some experience of being a key holder or supervising team members.
• Get stuck in: handle deliveries, unpack stock, keep the store clean, prepare orders. Hard work and a positive attitude are more important than experience.
• Provide outstanding service: whether you chat with customers or stay efficient during busy times, you’ll always offer a great experience.
• Ask the right questions: show genuine interest in customers’ projects so you can help them find everything they need to get the job done right.
• Be proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
• Keyholder responsibility: you’ll be trusted to open and close the store, assign daily tasks to the team and provide short term supervisory cover when needed.

What you’ll bring

• A friendly personality: you’ll help maintain our high store standards and create a workplace everyone enjoys.
• Reliability: be there when we need you. Flexibility, commitment, and support for your customers and team are key.
• Accountability: you’ve taken charge in a previous role and are happy to step up when needed.
• Your best self: bring your energy, enthusiasm and let your personality shine.

What you’ll get

At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.

• 22 days holiday + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme and cycle to work programme
• Save and buy as you earn options
• 20% discount across all Travis Perkins companies
• Health and wellbeing support at your fingertips with Aviva Digicare +
• Financial education, support, and recognition awards
• Discounts at over 1,000 retailers

About Toolstation

We’re one of the UK’s fastest‑growing multi‑channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self‑builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.

To apply

Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.