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For Companies At a Glance
- Tasks: Lead a team, deliver outstanding customer service, and manage store operations.
- Company: Join Toolstation, a dynamic retail company focused on growth and development.
- Benefits: Enjoy competitive pay, 22 days' holiday, and access to training programmes.
- Why this job: Make a real impact while developing your leadership skills in a fun environment.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Great opportunities for career progression within the Travis Perkins Group.
The predicted salary is between 28800 - 43200 £ per year.
What you'll do
Store Manager in Woolwich 40 hours per week. At Toolstation, we're not just interested in what you can bring to us today. We're also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
Delivering an outstanding customer proposition. This isn't your average retail role. It's much more than an average Store Manager job. Of course, you'll manage the Branch, but you'll also be serving customers, checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in leading and motivating a team to achieve great things, our customers will notice and love us all the more for it.
Day-to-day:
- Delivering great service. Ensuring your team provide a great customer experience, delivering sales through service.
- Mucking in. Helping the team get the job done. Checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
- Inspiring. Encouraging a positive mindset, building a culture of feedback, praise and recognition. Asking questions and building relationships. Making sure your team get the development they need, supporting future business growth and succession. Making sure your customers leave the branch with everything that they need for the job.
- Leading. From the front, coaching, motivating and engaging your team creating a great place to work where engagement is key. Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
What you'll bring:
- Knowledge. Be proud of your track record in developing high performing and engaged retail teams.
- Hard work and passion. Be dedicated to leading a team to deliver sales through superb customer service and amazing results.
- A love of teamwork. Be happy to muck in and get your hands dirty, and passionate about developing future leaders.
- Customer Focus. Ensure the customer remains at the heart of everything you do.
- Resilience. Have relentless determination to achieve results whatever the challenges, coaching your team to deliver.
- Flexibility. Be there when your team need you, understand priorities and plan effectively.
- Yourself. Bring your whole self to work and let your true personality shine through.
What you'll get:
You'll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. And because we want to do our best for you, you'll be supported all the way with training and development – including access to our very own Toolstation Academy programmes. Plus, you'll receive some of the best benefits in retail.
Store Manager in England employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in England
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Toolstation. Check out their social media and website to understand their values and what they stand for. This will help you connect with the team during your chat.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering an outstanding customer experience, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories in your interview!
✨Tip Number 3
Show off your leadership style! As a Store Manager, you'll be leading a team, so think about how you motivate and inspire others. Prepare to discuss your approach to coaching and developing team members during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Toolstation family. We can’t wait to see your application!
We think you need these skills to ace Store Manager in England
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for retail and customer service shine through. We want to see how dedicated you are to leading a team and delivering outstanding service.
Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Highlight your experience in developing teams and achieving sales targets. We love seeing how you've made a difference in previous roles!
Be Authentic: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know the real you. Share your unique experiences and what makes you a great fit for our team.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Toolstation
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Store Manager at Toolstation entails. Familiarise yourself with their customer service ethos and daily operations. This will help you demonstrate how your experience aligns with their expectations.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've led and motivated teams in the past. Highlight instances where you've inspired others or created a positive work environment. Toolstation values leaders who can engage their teams, so make this a key focus.
✨Emphasise Customer Focus
Prepare to discuss how you've put customers at the heart of your previous roles. Share stories that illustrate your commitment to delivering outstanding service and how you've handled challenging situations to ensure customer satisfaction.
✨Demonstrate Flexibility and Resilience
Toolstation is looking for someone who can adapt to changing priorities and overcome challenges. Be prepared to talk about times when you've had to be flexible in your approach or resilient in the face of difficulties, showcasing your determination to achieve results.
