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For Companies At a Glance
- Tasks: Be the friendly face of Toolstation, helping customers and managing store operations.
- Company: Join one of the UK's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Why this job: Fast-paced role with potential for growth and a focus on customer happiness.
- Qualifications: Experience as a key holder or supervisor is preferred, but a positive attitude is key.
- Other info: Dynamic environment with training support and exciting career paths.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we’re focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations.
If you’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you! This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
This is a position with accountability for supporting colleagues to deliver a great customer experience, so whilst retail is not essential, you will need some experience of either being a key holder or supervising team members.
- Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service: Whether you’re chatting with customers or staying efficient during busy times, you’ll always offer a great experience.
- Ask the right questions: Show genuine interest in customers' projects so you can help them find everything they need to get the job done right.
- Be Proactive: You’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
- Keyholder responsibility: You’ll be trusted to open and close the store, assign daily tasks to the team and provide short term supervisory cover when needed.
What you’ll bring:
- A friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Accountability: You’ve taken charge in a previous role and are happy to step up when needed.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
What you’ll get:
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits: 22 days holiday + Bank Holidays, Company pension scheme and life assurance, Bonus scheme and cycle to work program, Save and buy as you earn options, 20% discount across all Travis Perkins companies, Health and wellbeing support at your fingertips with Aviva Digicare + Financial education, support, and recognition awards, Discounts at over 1,000 retailers.
About Toolstation: We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
Senior Store Assistant - Keyholder in Didcot employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Store Assistant - Keyholder in Didcot
✨Tip Number 1
Get to know the store! Before your interview, pop into Toolstation and chat with the staff. This shows you’re genuinely interested and gives you a feel for the vibe. Plus, it’s a great way to pick up on what customers are looking for.
✨Tip Number 2
Show off your personality! When you’re in the interview, let your friendly side shine through. Toolstation values a positive attitude, so don’t be afraid to show that you’re someone who can create a welcoming atmosphere for customers.
✨Tip Number 3
Be proactive in your approach! Talk about how you’ve taken charge in previous roles and how you can help the team at Toolstation. Mention any experience you have with supervising or being a key holder to highlight your accountability.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so keep an eye out for roles that match your skills and interests.
We think you need these skills to ace Senior Store Assistant - Keyholder in Didcot
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV.
Highlight Relevant Experience: Even if you haven’t worked in retail before, think about any experience where you’ve been responsible or supervised others. We love seeing how you’ve taken charge in previous roles, so make sure to mention it!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Senior Store Assistant role.
Apply Through Our Website: Make sure to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Toolstation.
How to prepare for a job interview at Toolstation
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Senior Store Assistant - Keyholder entails. Familiarise yourself with the responsibilities like managing deliveries, stocking shelves, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about customer interaction, be prepared to discuss your experience in providing great service. Think of examples where you've gone above and beyond for customers or helped a team member. This will demonstrate your friendly personality and reliability, which are key traits for Toolstation.
✨Be Ready to Roll Up Your Sleeves
The job requires a hands-on approach, so during the interview, express your willingness to get stuck in with tasks like unpacking stock and keeping the store clean. Share any relevant experiences where you've had to work hard and maintain high standards, as this aligns perfectly with what Toolstation values.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the company and the role. You might ask about opportunities for growth within Toolstation or how they support their employees' development. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
