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For Companies At a Glance
- Tasks: Lead a team, deliver excellent customer service, and manage store operations.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: 22 days holiday, pension scheme, discounts, and career development opportunities.
- Why this job: Be the face of Toolstation and make a real impact on customer experiences.
- Qualifications: No retail experience needed, just a passion for teamwork and great service.
- Other info: Dynamic work environment with plenty of growth opportunities.
The predicted salary is between 1300 - 1800 £ per month.
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
You’ll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. Of course as a retail supervisor, you’ll serve customers, and support the Store Manager but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it.
Day-to-day
- Supporting: Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
- Mucking in: Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
- Delivering great service: Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
- Asking questions and building relationships: Making sure our customers leave the branch with everything that they need for the job.
- Building a fun working environment: Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
What you’ll bring
- Hard work and passion: You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
- A love of teamwork: Be happy to muck in and get your hands dirty.
- A positive attitude: Make sure that our customers have a great experience while in our branch.
- Reliability: Be there when we need you, be flexible and fun to be around.
- Yourself: Bring your whole self to work and let your true personality shine through.
What you’ll get
- You’ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group.
- And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes.
- Plus, you’ll receive some of the best benefits in retail:
- 22 days’ holidays + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discounts across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers
- Family friendly policies around maternity, paternity, adoption and surrogacy
Toolstation. The story so far.
We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group means we always have opportunities for ambitious people who want to grow with us.
Retail Supervisor in Dartford employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Dartford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Retail Supervisor, you'll be the face of Toolstation. So, brush up on your communication and relationship-building skills. Think about how you can make customers feel valued and how to motivate your team – these are key points to highlight in your conversations.
✨Tip Number 3
Show your passion for teamwork! Toolstation loves a positive attitude and a willingness to muck in. Be ready to share examples of how you've worked well in a team before, and how you can contribute to creating a fun and engaging work environment.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm right from the start. Plus, it’s super easy to navigate – just head over to our careers page!
We think you need these skills to ace Retail Supervisor in Dartford
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t hold back. Show us what makes you unique and how you can bring that to our team.
Tailor Your Application: Make sure to tailor your application to the Retail Supervisor role. Highlight any relevant experiences or skills that align with what we’re looking for, like teamwork and customer service. It’ll help us see why you’d be a great fit!
Show Your Passion: We love seeing candidates who are passionate about delivering great service. In your application, share examples of how you've gone above and beyond for customers in the past. It’ll really make you stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Toolstation
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Team Spirit
As a Retail Supervisor, teamwork is key. Be ready to share examples of how you've worked well in a team or motivated others in previous roles. Highlighting your ability to muck in and support your colleagues will resonate well with the interviewers.
✨Demonstrate Customer Focus
Since delivering great service is crucial, prepare to discuss how you’ve gone above and beyond for customers in the past. Think of specific instances where you made a positive impact on a customer's experience, as this will illustrate your commitment to customer satisfaction.
✨Bring Your Personality
Toolstation values authenticity, so don’t be afraid to let your true self shine through during the interview. Share your passions and interests, and show how your positive attitude can contribute to a fun working environment. Remember, they want to see the real you!
