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- Tasks: Assist customers, manage deliveries, and keep the store looking great.
- Company: Leading multi-channel retailer with a focus on customer service.
- Benefits: Holidays, pension, discounts, and strong career development opportunities.
- Why this job: Join a dynamic team and grow your career while helping customers.
- Qualifications: Friendly personality and a passion for customer service.
- Other info: Flexible hours with potential for growth in a busy retail environment.
A leading multi-channel retailer is looking for a Store Assistant in Newcastle-under-Lyme. This role involves assisting customers in a busy store environment, managing deliveries, and maintaining high store standards.
Candidates should have a friendly personality and a commitment to customer service. Work includes flexibility in hours with early starts and late finishes.
Toolstation offers strong career development paths and valuable employee benefits, including holidays, pension, and discounts across companies in the group.
Customer-Focused Store Assistant (8h/wk) – Growth Path employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer-Focused Store Assistant (8h/wk) – Growth Path
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about assisting customers, think of examples from your past experiences where you've gone above and beyond for someone. We want you to showcase your friendly personality and commitment to customer service during the interview.
✨Tip Number 3
Be flexible and open-minded! The job involves early starts and late finishes, so make sure you're ready to discuss your availability. Showing that you're adaptable can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace Customer-Focused Store Assistant (8h/wk) – Growth Path
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you've gone above and beyond to help customers in the past, so share those stories!
Be Friendly and Approachable: Since this role is all about assisting customers, let your personality shine through in your application. Use a warm tone and show us that you're someone who enjoys interacting with people.
Flexibility is Key: Mention your availability and willingness to work flexible hours. We appreciate candidates who can adapt to early starts and late finishes, so don’t shy away from sharing your schedule!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Toolstation
✨Know the Company
Before your interview, take some time to research the retailer. Understand their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about assisting customers, be ready to share specific examples of how you've provided excellent customer service in the past. Think of situations where you went above and beyond to help a customer or resolved a tricky issue.
✨Demonstrate Flexibility
With the job requiring flexibility in hours, be prepared to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or took on extra shifts, showing that you're willing to meet the demands of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, growth opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you determine if it’s the right fit for you.
