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- Tasks: Be the friendly face of Toolstation, helping customers and managing store operations.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and health support.
- Other info: Exciting growth opportunities within a supportive team culture.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Friendly personality, reliability, and previous supervisory experience required.
The predicted salary is between 20000 - 25000 £ per year.
Senior Store Assistant in Cramlington, 25 hours per week. Candidates must live locally and be able to commute. Store hours are 7 AM–8 PM; you must be able to manage early starts and late finishes.
Be the friendly face of Toolstation, helping customers find what they need. Handle deliveries, warehouse tasks and stocking shelves. Support colleagues to deliver a great customer experience; experience of being a key holder or supervising team members is required. Get stuck in: handle deliveries, unpack stock, keep the store clean and prepare orders. Hard work and a positive attitude are valued more than experience. Provide outstanding service: offer a great experience to customers. Ask the right questions to help customers find everything they need. Be proactive: sell the benefits of Toolstation Club and Trade Accounts, signing customers up.
Keyholder responsibilities: open and close the store, assign daily tasks to the team, provide short‑term supervisory cover when needed.
What you’ll bring:
- A friendly personality – help maintain high store standards and create a workplace everyone enjoys.
- Reliability – be there when needed; flexibility, commitment and support for customers and team are key.
- Accountability – you have taken charge in a previous role and step up when needed.
- Your best self – bring energy, enthusiasm and let your personality shine.
What you’ll get:
- 22 days holiday plus Bank Holidays.
- Company pension scheme and life assurance.
- Bonus scheme and cycle‑to‑work program.
- Save and buy as you earn options.
- 20% discount across all Travis Perkins companies.
- Health and wellbeing support at your fingertips with Aviva Digicare.
- Financial education, support and recognition awards.
- Discounts at over 1,000 retailers.
Toolstation is one of the UK’s fastest‑growing multi‑channel retailers of tools, accessories and building supplies. As part of the Travis Perkins plc family, we are trusted by trade professionals, DIY enthusiasts and self‑builders. Our store expansion and the diversity within our group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply, caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Senior Store Assistant - Keyholder in Cramlington employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Store Assistant - Keyholder in Cramlington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of Toolstation, think about how you can demonstrate your ability to provide outstanding service. Role-play common customer scenarios with a friend to get comfortable with asking the right questions.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've supported colleagues in previous roles. Highlighting your reliability and flexibility will make you stand out as someone who can step up when needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Toolstation family. So, hit that apply button and let’s get you started on this exciting journey!
We think you need these skills to ace Senior Store Assistant - Keyholder in Cramlington
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your friendly personality shine through. Remember, we value a positive attitude just as much as experience, so don’t be shy about showcasing what makes you unique.
Tailor Your Application: Make sure to tailor your application to the Senior Store Assistant role. Highlight any relevant experience, especially if you've been a key holder or supervised a team before. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates get straight to the heart of their experiences and how they can contribute to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Toolstation and what we stand for.
How to prepare for a job interview at Toolstation
✨Know the Store Inside Out
Before your interview, take some time to familiarise yourself with Toolstation's products and services. Understanding what they offer will help you answer questions confidently and show your enthusiasm for the role.
✨Show Off Your People Skills
As a Senior Store Assistant, you'll be the friendly face of the store. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or supported a colleague.
✨Demonstrate Reliability and Accountability
Be ready to discuss your previous experiences as a key holder or supervisor. Highlight situations where you took charge, managed tasks, or ensured the team met their goals. This will show that you can handle responsibility and are committed to the job.
✨Bring Your Positive Energy
Toolstation values a positive attitude, so let your personality shine during the interview. Be enthusiastic about the role and the company, and don’t hesitate to share why you want to be part of their team. A genuine smile goes a long way!