At a Glance
- Tasks: Be the friendly face of Toolstation, assisting customers and managing store operations.
- Company: Join Toolstation, one of the UK's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, a pension scheme, discounts, and health support.
- Other info: Opportunities for growth and development within a supportive team environment.
- Why this job: Gain valuable experience in retail while making a real impact on customer satisfaction.
- Qualifications: Bring your friendly personality and enthusiasm for excellent customer service.
The predicted salary is between 20000 - 25000 € per year.
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
You will be the friendly face of Toolstation, helping customers find what they need, while also being involved in deliveries, warehouse tasks, and stocking shelves. You will handle deliveries, unpack stock, keep the store clean, and prepare orders. You may be required to sell Toolstation Club and Trade Accounts.
As a keyholder you will open and close the store, assign daily tasks to the team, and provide short‑term supervisory cover when needed. Your responsibilities also include supporting colleagues to deliver a great customer experience, maintaining store cleanliness, and ensuring efficient operation during busy periods.
What you'll bring: A friendly personality, reliability, accountability, and enthusiasm to provide excellent customer service.
What you'll get:
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work programme
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation: We're one of the UK's fastest-growing multi‑channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we offer opportunities for growth across the business.
Equal Opportunity: Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees, including promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Senior Store Assistant - Keyholder in Chippenham employer: Toolstation
Toolstation is an excellent employer, offering a supportive work culture that prioritises employee growth and development. With competitive benefits such as 22 days holiday, a company pension scheme, and discounts across Travis Perkins companies, employees enjoy a rewarding work environment in Chippenham. As part of a rapidly growing multi-channel retailer, you will have the opportunity to advance your career while being part of a friendly team dedicated to delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Store Assistant - Keyholder in Chippenham
✨Tip Number 1
Get to know the store! Before your interview, pop into Toolstation and check out the layout, products, and vibe. This will help you chat confidently about how you can contribute to the team.
✨Tip Number 2
Show off your people skills! As a Senior Store Assistant, you'll be the friendly face of Toolstation. Be ready to share examples of how you've provided excellent customer service in the past.
✨Tip Number 3
Be prepared for the keyholder responsibilities. Brush up on your leadership skills and think about how you would handle opening and closing the store, as well as assigning tasks to your team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join the Toolstation family.
We think you need these skills to ace Senior Store Assistant - Keyholder in Chippenham
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your friendly personality shine through. Use a conversational tone and don’t be afraid to show your enthusiasm for the role.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your relevant experience, especially in customer service and teamwork, as these are key for the Senior Store Assistant role.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Make it easy for us to see why you’re a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Toolstation
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, products, and what makes them stand out in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Senior Store Assistant, you'll be the friendly face of the store. Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you went above and beyond to help a customer or resolved a difficult situation.
✨Demonstrate Reliability and Accountability
Since this role involves opening and closing the store, it's crucial to convey your reliability. Share instances where you've taken responsibility in previous jobs, especially in supervisory roles. Highlight your ability to manage tasks efficiently during busy periods.
✨Prepare for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask how you'd handle a delivery issue or manage stock levels. Think through these situations beforehand and be ready to discuss your approach to problem-solving and teamwork.
