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For Companies At a Glance
- Tasks: Lead a team, serve customers, and ensure a fantastic shopping experience.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and a supportive work environment.
- Why this job: Be the face of our brand and make a real impact on customer satisfaction.
- Qualifications: No retail experience needed, just a passion for great service and teamwork.
- Other info: Access to training programmes and career growth opportunities within the Travis Perkins Group.
The predicted salary is between 24000 - 36000 £ per year.
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. You’ll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job.
Of course as a retail supervisor, you’ll serve customers, and support the Store Manager but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it.
Day-to-day:
- Supporting. Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
- Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
- Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
- Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job.
- Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
What you’ll bring:
- Hard work and passion. You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
- A love of teamwork. Be happy to muck in and get your hands dirty.
- A positive attitude. Make sure that our customers have a great experience while in our branch.
- Reliability. Be there when we need you, be flexible and fun to be around.
- Yourself. Bring your whole self to work and let your true personality shine through.
What you’ll get:
- You’ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group.
- And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes.
- Plus, you’ll receive some of the best benefits in retail:
- 22 days’ holidays + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discounts across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers.
- Family friendly policies around maternity, paternity, adoption and surrogacy.
We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group means we always have opportunities for ambitious people who want to grow with us.
Retail Supervisor in Castle Point employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Castle Point
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Retail Supervisor, you'll be the face of Toolstation. So, brush up on your communication and customer service skills. Role-play scenarios with friends or family to get comfortable with handling different customer situations.
✨Tip Number 3
Show your passion for teamwork! Toolstation values a love of teamwork, so be ready to share examples of how you've worked well with others in the past. Highlight your ability to motivate and engage a team, as this is key to thriving in this role.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining the Toolstation family. Plus, it’s super easy to do!
We think you need these skills to ace Retail Supervisor in Castle Point
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your true self shine through! We want to see your personality and how you can bring that positive attitude to our team. Don’t be afraid to show us what makes you unique!
Highlight Teamwork Skills: Since we value teamwork, make sure to mention any experiences where you've worked well with others. Whether it’s in a job, school project, or even sports, we love to see how you can muck in and support your teammates.
Focus on Customer Service: We’re all about delivering great service, so share any relevant experiences where you’ve gone above and beyond for customers. This could be in retail or any other role – just show us your commitment to making people happy!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to navigate!
How to prepare for a job interview at Toolstation
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Supervisor, delivering great service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Even if you don’t have retail experience, think about times when you’ve helped someone or resolved an issue – this will demonstrate your ability to provide excellent customer service.
✨Emphasise Teamwork
Toolstation values teamwork, so be ready to discuss how you work well with others. Share specific instances where you’ve collaborated with a team to achieve a goal or overcome a challenge. Highlighting your ability to motivate and engage others will resonate well with the interviewers.
✨Bring Your Personality
Don’t forget to let your true self shine through during the interview! Toolstation is looking for someone who can bring a positive attitude and fun energy to the workplace. Be authentic, share your passions, and show them why you’d be a great fit for their team culture.
