At a Glance
- Tasks: Assist customers, manage deliveries, and keep the store organised.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and a supportive work environment.
- Other info: Great career growth opportunities with training and development support.
- Why this job: Be the friendly face of Toolstation and make a difference for customers.
- Qualifications: No experience needed, just a positive attitude and commitment to service.
The predicted salary is between 10 - 12 £ per hour.
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
About the role
You’ll be the friendly face of Toolstation, helping customers find what they need, but you’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
Responsibilities
- Handle deliveries, unpack stock, keep the store clean, and prepare orders.
- Provide outstanding service: whether chatting with customers or staying efficient during busy times, always offer a great experience.
- Ask the right questions: show genuine interest in customers’ projects so you can help them find everything they need.
- Be proactive: sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
Requirements
- Warm, friendly personality.
- Reliability: be there when we need you.
- Flexibility, commitment, and support for your customers and team are key.
- Energy, enthusiasm, and a personality that shines.
- No retail experience required – commitment to delivering excellent service is essential.
What you’ll get
- 22 days holiday + Bank Holidays.
- Company pension scheme and life assurance.
- Bonus scheme and cycle-to-work programme.
- Save & buy as you earn options.
- 20% discount across all Travis Perkins companies.
- Health and wellbeing support at your fingertips with Aviva Digicare.
- Financial education, support, and recognition awards.
- Discounts at over 1,000 retailers.
Career Growth
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
Store Assistant in Broadfield employer: Toolstation
At Toolstation, we pride ourselves on being an excellent employer, offering a vibrant work culture where every team member is valued. With competitive benefits such as 22 days holiday, a company pension scheme, and opportunities for career growth through our Toolstation Academy, we empower our employees to thrive in their roles. Located in Leyland, our store provides a supportive environment for those who are passionate about customer service and eager to develop their skills within a rapidly growing retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant in Broadfield
✨Tip Number 1
Get to know the store! Before your interview, pop in and familiarise yourself with the layout and products. This shows you’re genuinely interested and ready to help customers right from the start.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist a customer. Being able to demonstrate your friendly personality and problem-solving skills will make you stand out.
✨Tip Number 3
Be flexible with your availability. Since the store operates from early morning to late evening, showing that you can work various shifts will make you a more attractive candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore all the opportunities we have at Toolstation and beyond.
We think you need these skills to ace Store Assistant in Broadfield
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your warm and friendly personality shine through. Remember, we’re looking for someone who can connect with customers, so don’t be afraid to show us how you’d bring that energy to the store.
Tailor Your Application:Make sure to tailor your application to the Store Assistant role. Highlight any relevant experiences, even if they’re not retail-related, that demonstrate your reliability, flexibility, and commitment to great customer service. We love seeing how you can fit into our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at Toolstation
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Store Assistant at Toolstation entails. Familiarise yourself with the responsibilities like handling deliveries and providing outstanding customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Personality
Since a warm and friendly personality is key for this position, let your true self shine during the interview. Share personal anecdotes that highlight your enthusiasm and energy. Remember, they want someone who can connect with customers, so don’t be afraid to show your friendly side!
✨Demonstrate Flexibility and Reliability
Be prepared to discuss your availability and how you can manage early starts and late finishes. Highlight any past experiences where you've shown commitment and reliability, as these traits are essential for the role. Showing that you can adapt to the store's needs will set you apart.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team dynamics or how they support career growth within Toolstation. This not only shows your interest in the company but also gives you insight into whether it’s the right fit for you.
