Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive sales.
- Company: Join Toolstation, one of Britain's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, bonuses, and a supportive work environment.
- Other info: Be part of a dynamic company with endless opportunities for career growth.
- Why this job: Grow your leadership skills while making a real impact in a fun workplace.
- Qualifications: Experience in retail management and a passion for developing teams.
The predicted salary is between 30000 - 40000 £ per year.
Store Manager in Stockton on Tees — 40 hours per week. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we’re interested in developing your talents so you can grow with our business and become a future leader.
Responsibilities
- Delivering great service — ensure your team provides a great customer experience and drives sales through service.
- Mucking in — check and unpack deliveries, open and close the branch, stock shelves, and keep the branch clean.
- Inspiring — foster a positive mindset and a culture of feedback, praise and recognition.
- Asking questions and building relationships — ensure your team receives development and supports future growth and succession; help customers leave with everything they need for the job.
- Leading — coach, motivate and engage your team to create a great place to work with strong engagement.
- Building a fun working environment — maintain product availability and high branch standards while ensuring the branch is a place people enjoy coming to work.
- Knowledge — demonstrate a track record in developing high performing and engaged retail teams.
- Hard work and passion — lead a team to deliver sales through superb customer service and strong results.
- Teamwork — muck in and develop future leaders with a collaborative approach.
- Customer focus — keep the customer at the heart of everything you do.
- Resilience — maintain determination to achieve results, coaching the team to deliver under challenges.
- Flexibility — be there when the team needs you, understand priorities and plan effectively.
- Yourself — bring your whole self to work and let your personality shine.
Benefits
- 22 days of holidays plus bank holidays
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discounts across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers
Toolstation. The story so far. We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver more than tools. Our store expansion programme and the size and diversity of our Group mean we always have opportunities for ambitious people who want to grow with us.
How to apply
Caught your interest? Want to know more? Visit www.toolstationjobs.com or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for advancement of employees, including promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Store Manager in Billingham employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Billingham
✨Tip Number 1
Get to know the company culture before your interview. Check out Toolstation's social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired a team or delivered great customer service. Be ready to share these examples during your interview to demonstrate how you align with their values.
✨Tip Number 3
Don’t just sit back and wait for the interview; reach out! Connect with current employees on LinkedIn or ask questions on forums. This shows initiative and can give you insider tips on what they’re looking for.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Toolstation and growing with us.
We think you need these skills to ace Store Manager in Billingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Store Manager role shine through. We want to see your passion for customer service and team leadership, so share examples of how you've inspired others in previous roles.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience in retail management and any achievements that demonstrate your ability to lead a team and drive sales. We love seeing how you can bring value to our team!
Be Authentic: Don’t be afraid to let your personality come through in your application. We’re looking for someone who can bring their whole self to work, so share what makes you unique and how you can contribute to our fun working environment.
Follow Up: After submitting your application through our website, consider following up with a brief email expressing your continued interest. It shows initiative and helps keep you on our radar as we review applications!
How to prepare for a job interview at Toolstation
✨Know the Company Inside Out
Before your interview, take some time to research Toolstation. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully motivated a team or handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Customer Focus
Toolstation places a strong emphasis on customer service. Be ready to discuss how you've previously ensured a great customer experience and how you would implement this in your new role. Think of specific instances where you went above and beyond for customers.
✨Be Ready to Muck In
The job description mentions 'mucking in' with tasks like unpacking deliveries and keeping the branch clean. Show that you're not afraid to get your hands dirty and that you value teamwork. Share examples of when you've rolled up your sleeves to support your team.