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- Tasks: Be the friendly face of Toolstation, helping customers and managing store operations.
- Company: Join a passionate retailer focused on customer happiness and employee growth.
- Benefits: 22 days holiday, training opportunities, and career progression within the company.
- Other info: Flexible hours with opportunities for personal and professional development.
- Why this job: Gain hands-on experience in a fast-paced environment while making a real impact.
- Qualifications: Experience as a key holder or supervisor is preferred, but a positive attitude is key.
The predicted salary is between 13 - 16 £ per hour.
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we are focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations. If you are after a fast-paced role with an employee-focused retailer that is passionate about making customers happy, this could be the perfect fit for you.
This is more than just a store job. You will be the friendly face of Toolstation, helping customers find what they need, but you will also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves. It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you will fit right in.
This position has accountability for supporting colleagues to deliver a great customer experience, so whilst retail is not essential, you will need some experience of either being a key holder or supervising team members.
- Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service: Whether you are chatting with customers or staying efficient during busy times, you will always offer a great experience.
- Ask the right questions: Show genuine interest in customers' projects so you can help them find everything they need to get the job done right.
- Be Proactive: You will be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
- Keyholder responsibility: You will be trusted to open and close the store, assign daily tasks to the team and provide short term supervisory cover when needed.
What you will bring:
- A friendly personality: You will help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you.
- Flexibility, commitment, and support for your customers and team are key.
- Accountability: You have taken charge in a previous role and are happy to step up when needed.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
What you will get:
At Toolstation, your career is in your hands. You will have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We will support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits: We have got you covered 22 days holiday +
Senior Store Assistant in Bellshill employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Store Assistant in Bellshill
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on your past experiences, especially those where you've shown leadership or customer service skills. We want to hear how you can bring your best self to the role!
✨Tip Number 3
Dress the part! Even though it's a store job, looking smart and presentable can make a great first impression. It shows that you care about the opportunity and are ready to represent Toolstation well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Senior Store Assistant role!
We think you need these skills to ace Senior Store Assistant in Bellshill
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your words. Remember, we’re looking for someone who can connect with our customers just as much as they can handle stock.
Highlight Relevant Experience: Even if you haven’t worked in retail before, think about any experience where you’ve taken charge or supervised others. We value hard work and a positive attitude over specific retail experience, so make sure to mention any relevant skills that show you can step up when needed.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Senior Store Assistant role. Make it easy for us to see why you’d be a fantastic addition to our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Toolstation
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, mission, and what makes them stand out in the retail sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Senior Store Assistant, you'll be the friendly face of Toolstation. Prepare examples from your past experiences where you've provided outstanding customer service. Think about times when you went above and beyond to help a customer or resolved a tricky situation.
✨Demonstrate Your Team Spirit
This role involves supporting colleagues and stepping up when needed. Be ready to discuss how you've worked collaboratively in previous jobs. Highlight any leadership experiences, even if they were informal, to show that you're capable of taking charge when necessary.
✨Prepare for Practical Scenarios
Expect some situational questions during the interview. Think about how you would handle deliveries, stock management, or busy periods in the store. Practising these scenarios can help you articulate your thought process and demonstrate your proactive approach.