At a Glance
- Tasks: Be the friendly face of Toolstation, helping customers and managing store operations.
- Company: Join Toolstation, part of the UK's fastest-growing multi-channel retailers.
- Benefits: Enjoy 22 days holiday, discounts, and a supportive work environment.
- Other info: Flexible hours with opportunities for growth and advancement.
- Why this job: Make a real impact in a dynamic team while developing your skills.
- Qualifications: Bring a positive attitude, reliability, and experience as a key-holder.
The predicted salary is between 12 - 15 £ per hour.
Senior Store Assistant (keyholder) – Bath 20 hours per week
We are looking for candidates who live locally and can easily commute to our store. Our store is open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
What you'll do
- You'll be the friendly face of Toolstation, helping customers find what they need, and will also be hands‑on with deliveries, warehouse tasks, and stocking shelves.
- Handling deliveries, unpacking stock, and maintaining store cleanliness.
- Preparing orders and supporting colleagues to deliver a great customer experience.
- Opening and closing the store, assigning daily tasks to the team, and providing short‑term supervisory cover when needed.
- Providing outstanding customer service and promoting Toolstation Club and Trade Accounts.
- Asking the right questions to understand customers’ projects and help them find everything they need.
What you’ll bring
- A friendly personality and a positive attitude.
- Reliability and flexibility – be available when needed.
- Accountability and experience as a key‑holder or team supervisor.
- Energy, enthusiasm, and a willingness to grow.
What you’ll get
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle‑to‑work programme
- Save & buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support via Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
Toolstation is part of the Travis Perkins Group, one of the UK's fastest‑growing multi‑channel retailers of tools, accessories, and building supplies.
Equal opportunities
We employ a best‑qualified, non‑discriminatory policy and provide equal opportunities for advancement, training, and promotion. We do not discriminate on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
Part-Time Senior Store Lead & Keyholder (Bath) employer: Toolstation
Toolstation is an excellent employer that values its employees by offering a supportive work culture and numerous growth opportunities. With competitive benefits such as 22 days of holiday, a company pension scheme, and a generous discount across all Travis Perkins companies, employees can thrive both personally and professionally in the vibrant city of Bath. Join us to be part of a dynamic team where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Senior Store Lead & Keyholder (Bath)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of Toolstation, think about how you can demonstrate your ability to engage with customers. Role-play common scenarios with a friend or family member to get comfortable with asking the right questions and providing solutions.
✨Tip Number 3
Be ready to showcase your flexibility! The job requires early starts and late finishes, so be prepared to discuss your availability. Highlight any previous experience where you've had to adapt to changing schedules or take on extra responsibilities.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. By applying directly, you’ll have a better chance of standing out and showing us why you’d be a great fit for the Senior Store Lead role at Toolstation.
We think you need these skills to ace Part-Time Senior Store Lead & Keyholder (Bath)
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Make sure your application reflects your friendly personality and positive attitude. Use a conversational tone that matches the vibe of Toolstation, so we can get a sense of who you are.
Highlight Relevant Experience:When you're writing your application, focus on your experience as a key-holder or team supervisor. Share specific examples of how you've handled responsibilities like opening and closing stores or managing deliveries, as this will show us you're ready for the role.
Be Flexible and Reliable:Since the store operates from early morning to late evening, it's important to mention your availability. Let us know how you can be flexible with your hours and demonstrate your reliability in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Toolstation team!
How to prepare for a job interview at Toolstation
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, products, and what makes them stand out in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Senior Store Lead, you'll be the friendly face of the store. Prepare examples from your past experiences where you've provided outstanding customer service. Think about times when you went above and beyond to help a customer or resolved a tricky situation.
✨Demonstrate Reliability and Flexibility
Since the role requires early starts and late finishes, be ready to discuss your availability. Share instances where you've shown reliability in previous jobs, especially in roles that required flexibility and accountability.
✨Ask Insightful Questions
At the end of the interview, have a few questions prepared. Ask about the team dynamics, what a typical day looks like, or how success is measured in this role. This shows you're thinking ahead and are genuinely interested in contributing to the team.
