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- Tasks: Assist customers, manage deliveries, and keep the store organised.
- Company: Join Toolstation, a fast-growing retailer passionate about customer satisfaction.
- Benefits: 22 days holiday, discounts, training opportunities, and career growth.
- Other info: Dynamic work environment with opportunities for advancement within the company.
- Why this job: Be the friendly face of Toolstation and make a real impact in your community.
- Qualifications: No experience needed, just bring your enthusiasm and commitment to great service.
The predicted salary is between 10 - 12 £ per hour.
Join us for our new store opening! We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we are focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations. If you are after a fast-paced role with an employee-focused retailer that is passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job. You will be the friendly face of Toolstation, helping customers find what they need, but you will also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you will fit right in. No retail experience? No problem! All we ask is that you are committed to delivering excellent service, and we will teach you everything else.
Responsibilities:- Handle deliveries, unpack stock, keep the store clean, and prepare orders.
- Provide outstanding service: whether you are chatting with customers or staying efficient during busy times, you will always offer a great experience.
- Ask the right questions: show genuine interest in customers' projects so you can help them find everything they need to get the job done right.
- Be proactive: you will be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
- A warm, friendly personality: you will help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: be there when we need you.
- Flexibility, commitment, and support for your customers and team are key.
- Your best self: bring your energy, enthusiasm, and let your personality shine.
At Toolstation, your career is in your hands. You will have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We will support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits:- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work programme
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support and recognition awards
- Discounts at over 1,000 retailers
About Toolstation: We are one of the UK’s fastest-growing multi-channel retailers of tools, accessories and building supplies. As part of the Travis Perkins plc family, we are trusted by trade professionals, DIY enthusiasts and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
Store Assistant in Aylesbury employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant in Aylesbury
✨Tip Number 1
Get to know the store! Before your interview, pop in and familiarise yourself with the layout and products. This shows us you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Be prepared to chat! We love candidates who can engage with customers. Think of some questions you might ask a customer about their project – it’ll show us you’re proactive and ready to help.
✨Tip Number 3
Show off your personality! We want to see your warm, friendly side during the interview. Don’t be afraid to let your enthusiasm shine through – it’s all about making connections with us and our customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about our store openings right there.
We think you need these skills to ace Store Assistant in Aylesbury
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through! We want to see the real you, so don’t be afraid to show us how you can connect with customers and create a positive atmosphere in our store.
Highlight Your Flexibility: Make sure to mention your availability for early starts and late finishes. We’re looking for reliable team players who can adapt to our store hours, so showing that you’re flexible will definitely work in your favour!
Emphasise Your Commitment to Service: We love candidates who are passionate about delivering excellent customer service. In your application, share any experiences where you’ve gone above and beyond to help someone out – it’ll show us you’re the right fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company while you’re there!
How to prepare for a job interview at Toolstation
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Customer Service Skills
Since this role is all about providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Even if you don’t have retail experience, you can draw from other situations where you’ve helped someone or solved a problem.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle deliveries, stock management, and customer interactions. Prepare by thinking about how you would approach these tasks and be ready to discuss your thought process during the interview.
✨Bring Your Personality
Toolstation values a warm and friendly personality, so let your true self shine through during the interview. Be enthusiastic and show your passion for helping customers. A positive attitude can make a big difference in how you’re perceived!