At a Glance
- Tasks: Lead a dynamic team, deliver exceptional customer service, and drive sales in a vibrant store environment.
- Company: Join a well-respected retail company with a focus on teamwork and personal growth.
- Benefits: Enjoy 22 days holiday, a pension scheme, discounts, and recognition awards.
- Other info: Flexible hours and opportunities for career advancement in a supportive environment.
- Why this job: Be a key player in creating a positive workplace while making a real impact on customer satisfaction.
- Qualifications: Experience in retail management and a passion for leading teams to success.
The predicted salary is between 30000 - 40000 € per year.
40 hours per week. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
Responsibilities
- Deliver outstanding customer service and drive sales through impeccable service.
- Help the team get the job done: check and unpack deliveries, open and close the branch, stock shelves, clean the branch and put orders together.
- Inspire and motivate the team, encouraging a positive mindset, building a culture of feedback, praise and recognition.
- Build relationships and support team development to facilitate future business growth and succession planning.
- Lead from the front: coach, motivate and engage your team to create a great place to work where engagement is key.
- Maintain high branch standards and product availability, keeping the branch a place everyone loves to work at.
- Bring your whole self to work and let your true personality shine through.
Qualities
- Track record in developing high‑performing and engaged retail teams.
- Hard work and passion for leading a team to deliver sales through superb customer service.
- A love of teamwork—happy to muck in and get your hands dirty.
- Customer focus—ensure the customer remains at the heart of everything you do.
- Resilience—relentless determination to achieve results whatever the challenges.
- Flexibility—be there when your team need you, understand priorities and plan effectively.
- Bring your whole self to work, letting your personality shine through.
Benefits
- 22 days’ holidays plus Bank Holidays
- Company pension scheme
- Life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discount across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Store Manager in Ashington employer: Toolstation
As a Store Manager at our Ashington location, you will thrive in a dynamic work environment that prioritises outstanding customer service and team development. We offer a supportive culture where your leadership can shine, alongside competitive benefits such as 22 days of holiday, a company pension scheme, and discounts across all Travis Perkins companies. Join us to inspire your team, drive sales, and enjoy meaningful growth opportunities in a workplace that values your individuality and contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Ashington
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for the Store Manager role.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired your team or tackled challenges head-on. We want to hear about your resilience and customer focus, so be ready to share those experiences.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest in team development and how you can contribute to a positive workplace culture. It’s a two-way street, and we love candidates who are genuinely curious.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to bring your whole self to work.
We think you need these skills to ace Store Manager in Ashington
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your true self shine through! We want to see the real you, so don’t be afraid to inject a bit of your personality into your cover letter and CV.
Highlight Your Team Spirit:Make sure to emphasise your love for teamwork and how you've successfully led teams in the past. We’re all about collaboration here at StudySmarter, so share examples that showcase your ability to inspire and motivate others.
Customer Focus is Key:Remember to highlight your customer service skills! We want to know how you’ve put customers at the heart of your previous roles and how you plan to do the same with us. Share specific instances where you’ve gone above and beyond.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Toolstation
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Store Manager. Familiarise yourself with the key tasks like delivering outstanding customer service and motivating your team. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've inspired and motivated teams in the past. Think about times when you’ve built a positive culture or helped someone develop their skills. This will highlight your ability to lead from the front, which is crucial for this role.
✨Emphasise Customer Focus
Since customer service is at the heart of this job, prepare to discuss how you've ensured customer satisfaction in previous roles. Share stories that illustrate your commitment to putting customers first and how you’ve handled challenges to maintain high service standards.
✨Bring Your Personality
Don’t be afraid to let your true self shine through during the interview. The company values authenticity, so be genuine and relatable. Share your passion for teamwork and how you enjoy getting involved in all aspects of store management. This will help you connect with the interviewers on a personal level.
