At a Glance
- Tasks: Assist customers, manage deliveries, and maintain store standards in a fast-paced environment.
- Company: Join Toolstation, a leading retailer in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Other info: Dynamic work environment with opportunities for advancement within the Travis Perkins Group.
- Why this job: Be part of a supportive team and grow your career with us.
- Qualifications: Experience in retail or supervisory roles is preferred but not essential.
The predicted salary is between 12 - 14 £ per hour.
What you’ll do:
- Senior Store Assistant (keyholder) in Bognor Regis, 16 hours per week.
- We are looking for candidates who live locally and can easily commute to our store.
- Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
- You will be the friendly face of Toolstation, helping customers find what they need, as well as being hands-on with deliveries, warehouse tasks, and stocking shelves.
- This position has accountability for supporting colleagues to deliver a great customer experience; some experience of being a key holder or supervising team members is needed.
- Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders.
- Provide outstanding service by offering a great experience to customers.
- Show genuine interest in customers' projects to help them find everything they need.
- You'll be expected to sell the benefits of Toolstation Club and Trade Accounts.
- Keyholder responsibility includes opening and closing the store, assigning daily tasks to the team, and providing short-term supervisory cover when needed.
What you’ll bring:
- A friendly personality to help maintain high store standards.
- Reliability and flexibility to support customers and the team.
- Accountability and willingness to step up when needed.
- Your best self, bringing energy and enthusiasm.
What you’ll get:
- 22 days holiday + Bank Holidays.
- Company pension scheme and life assurance.
- Bonus scheme and cycle to work program.
- Save and buy as you earn options.
- 20% discount across all Travis Perkins companies.
- Health and wellbeing support with Aviva Digicare.
- Financial education, support, and recognition awards.
- Discounts at over 1,000 retailers.
About Toolstation:
We're one of the UK's fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we're trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
Senior Store Assistant - Keyholder in Arundel employer: Toolstation
Toolstation is an excellent employer that fosters a dynamic and inclusive work culture, where innovation and collaboration are at the forefront. Employees benefit from a competitive salary, contributory pension, and exclusive discounts, alongside ample opportunities for professional growth and development in a thriving retail environment. With a hybrid working model, Toolstation supports a healthy work-life balance, making it an attractive place for those looking to make a meaningful impact in customer propositions.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Store Assistant - Keyholder in Arundel
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Toolstation, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Senior Store Assistant - Keyholder in Arundel
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Toolstation that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Toolstation will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Toolstation and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Toolstation
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Toolstation, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Toolstation!
