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- Tasks: Assist customers, manage deliveries, and maintain store standards while providing excellent service.
- Company: Join Toolstation, a fast-growing retailer passionate about customer satisfaction.
- Benefits: Enjoy 22 days holiday, discounts, and health support plus career growth opportunities.
- Why this job: Be the friendly face of Toolstation and make a real impact in a dynamic environment.
- Qualifications: Experience as a key holder or supervisor is preferred; bring your energy and enthusiasm!
- Other info: Flexible hours with opportunities for advancement within a supportive team.
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we’re not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations. If you’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you’ll also be hands‑on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
This is a position with accountability for supporting colleagues to deliver a great customer experience, so whilst retail is not essential, you will need some experience of either being a key holder or supervising team members.
Responsibilities- Get stuck in: be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders.
- Provide outstanding service: whether you’re chatting with customers or staying efficient during busy times, you’ll always offer a great experience.
- Ask the right questions: show genuine interest in customers’ projects so you can help them find everything they need to get the job done right.
- Be proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
- Keyholder responsibility: you’ll be trusted to open and close the store, assign daily tasks to the team and provide short‑term supervisory cover when needed.
- A friendly personality: you’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: be there when we need you.
- Flexibility, commitment, and support for your customers and team are key.
- Accountability: you’ve taken charge in a previous role and are happy to step up when needed.
- Your best self: bring your energy, enthusiasm, and let your personality shine.
- 22 days holiday + bank holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle‑to‑work programme
- Save and buy as you earn options
- 20 % discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation: We’re one of the UK’s fastest-growing multi‑channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self‑builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
Store Assistant (keyholder) in Aberystwyth employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant (keyholder) in Aberystwyth
✨Tip Number 1
Get to know the store! Before your interview, pop in and have a look around. Familiarise yourself with the layout and products. This shows you’re genuinely interested and helps you chat confidently about how you can contribute.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might help customers at Toolstation. Be ready to share examples of how you’ve provided great service in the past – it’s all about showing you care!
✨Tip Number 3
Show your flexibility! Since the role involves early starts and late finishes, be upfront about your availability. Highlighting your willingness to adapt will make you stand out as a reliable candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our company culture, which can help you tailor your approach.
We think you need these skills to ace Store Assistant (keyholder) in Aberystwyth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV.
Tailor Your Application: Make sure to tailor your application to the role of Store Assistant (Keyholder). Highlight any relevant experience you have, especially in customer service or supervisory roles, as this will show us you’re ready to step up!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to find and understand. No need for fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Toolstation
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, products, and what makes them stand out in the retail market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Customer Service Skills
Since this role is all about providing outstanding service, be prepared to share examples from your past experiences where you went above and beyond for a customer. Think of specific situations that highlight your friendly personality and ability to handle busy times with ease.
✨Demonstrate Reliability and Flexibility
The job requires someone who can manage early starts and late finishes, so be ready to discuss your availability. Share instances where you've shown reliability in previous roles, especially if you've had keyholder or supervisory responsibilities before.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for growth within Toolstation, or how they support their employees. This shows that you’re not just interested in the job, but also in building a long-term career with them.