At a Glance
- Tasks: Be the friendly face of Toolstation, helping customers and managing store operations.
- Company: Join one of the UK's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Other info: Dynamic work environment with plenty of opportunities to advance.
- Why this job: Kickstart your career with hands-on experience and growth potential.
- Qualifications: Experience as a keyholder or supervisor is preferred but not essential.
The predicted salary is between 13 - 16 £ per hour.
20 hours per week. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
What you’ll do
- At Toolstation, we’re not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations.
- This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you’ll also be hands‑on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves!
- It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
- This is a position with accountability for supporting colleagues to deliver a great customer experience, so whilst retail is not essential, you will need some experience of either being a key holder or supervising team members.
- Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service: Whether you’re chatting with customers or staying efficient during busy times, you’ll always offer a great experience.
- Ask the right questions: Show genuine interest in customers’ projects so you can help them find everything they need to get the job done right.
- Be proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
- Keyholder responsibility: You’ll be trusted to open and close the store, assign daily tasks to the team and provide short‑term supervisory cover when needed.
What you’ll bring
- A friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Accountability: You’ve taken charge in a previous role and are happy to step up when needed.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
What you’ll get
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work programme
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest-growing multi‑channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self‑builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Senior Store Assistant - Keyholder in Aberystwyth employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Store Assistant - Keyholder in Aberystwyth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of Toolstation, think about how you can provide outstanding service. Role-play common customer scenarios with a friend to get comfortable with handling questions and offering solutions.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've supported colleagues in previous roles. Highlighting your ability to step up and lead when needed will resonate well with the hiring team.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, it shows you're proactive and keen to join the Toolstation family. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Store Assistant - Keyholder in Aberystwyth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV.
Highlight Relevant Experience: Even if you haven’t worked in retail before, think about any experience where you’ve taken charge or helped others. Mentioning your keyholder or supervisory experience will definitely catch our eye!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to find and understand. No need for fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Toolstation
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, products, and what makes them stand out in the retail market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Customer Service Skills
Since this role is all about providing outstanding service, be ready to share examples from your past experiences where you went above and beyond for a customer. Think of specific situations that highlight your friendly personality and problem-solving skills.
✨Demonstrate Reliability and Accountability
As a keyholder, you'll need to show that you can be trusted with responsibilities. Prepare to discuss times when you've taken charge or supported your team in previous roles. Highlight your flexibility and commitment to being there when needed.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team dynamics, opportunities for growth within Toolstation, or how they support their employees' development. It shows you're proactive and genuinely interested in the role.