Store Manager in Wembley

Store Manager in Wembley

Wembley Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, deliver outstanding customer service, and manage store operations.
  • Company: Join Toolstation, one of Britain's fastest-growing retailers in tools and building supplies.
  • Benefits: Enjoy 22 days holiday, discounts, bonuses, and career development opportunities.
  • Why this job: Be part of a dynamic team and grow your career in retail with us.
  • Qualifications: Experience in retail management and a passion for customer service.
  • Other info: Access to training programmes and a fun, engaging work environment.

The predicted salary is between 30000 - 42000 £ per year.

Store Manager in Wembley – 40 hours per week. At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.

Delivering an outstanding customer proposition. This isn’t your average retail role. It’s much more than an average Store Manager job. Of course, you’ll manage the Branch, but you’ll also be serving customers, checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in leading and motivating a team to achieve great things, our customers will notice and love us all the more for it.

Day‑to‑day

  • Delivering great service – ensuring your team provides a great customer experience, delivering sales through service.
  • Mucking in – helping the team get the job done, checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
  • Inspiring – encouraging a positive mindset, building a culture of feedback, praise and recognition.
  • Asking questions and building relationships – making sure your team gets the development they need, supporting future business growth and succession. Making sure your customers leave the branch with everything that they need for the job.
  • Leading – from the front, coaching, motivating and engaging your team creating a great place to work where engagement is key.
  • Building a fun working environment – maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.

What you'll bring

  • Knowledge – be proud of your track record in developing high performing and engaged retail teams.
  • Hard work and passion – be dedicated to leading a team to deliver sales through superb customer service and amazing results.
  • A love of teamwork – be happy to muck in and get your hands dirty, and passionate about developing future leaders.
  • Customer focus – ensure the customer remains at the heart of everything you do.
  • Resilience – have relentless determination to achieve results whatever the challenges, coaching your team to deliver.
  • Flexibility – be there when your team need you, understand priorities and plan effectively.
  • Yourself – bring your whole self to work and let your true personality shine through.

What you'll get

You'll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes.

Plus, you'll receive some of the best benefits in retail. So, as well as 22 days’ holidays + Bank Holidays, company pension scheme and life assurance, we offer a bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1000 other retailers.

Toolstation – The story so far. We’re one of Britain’s fastest growing multi‑channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self‑builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group mean we always have opportunities for ambitious people who want to grow with us.

To apply

Caught your interest? Want to know more? Take a look at or simply hit apply.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

Store Manager in Wembley employer: TOOLSTATION LTD

At Toolstation, we pride ourselves on being more than just a retail employer; we are committed to nurturing your talents and providing a vibrant work culture that fosters growth and development. As a Store Manager in Wembley, you'll enjoy a supportive environment with access to our Toolstation Academy, competitive benefits including 22 days of holiday, a bonus scheme, and discounts across the Travis Perkins Group, all while leading a passionate team dedicated to delivering exceptional customer service.
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Contact Detail:

TOOLSTATION LTD Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager in Wembley

✨Tip Number 1

Get to know the company culture! Before your interview, check out Toolstation's social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the interviewers.

✨Tip Number 2

Practice your customer service scenarios! Since this role is all about delivering great service, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during your interview.

✨Tip Number 3

Show off your leadership skills! Prepare to discuss how you've motivated teams in the past. Toolstation wants someone who can inspire others, so think of ways you've built a positive environment and helped your team succeed.

✨Tip Number 4

Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team or the store’s goals. This shows you're genuinely interested and helps you figure out if it's the right fit for you.

We think you need these skills to ace Store Manager in Wembley

Customer Service
Team Leadership
Sales Management
Coaching Skills
Communication Skills
Problem-Solving Skills
Flexibility
Resilience
Attention to Detail
Relationship Building
Motivational Skills
Time Management
Adaptability
Retail Knowledge

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about becoming a Store Manager with us at Toolstation.

Tailor Your Experience: Make sure to highlight your relevant experience in retail and team leadership. We love seeing how your past roles have prepared you for this position, so don’t hold back on sharing those success stories!

Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Show us who you are and how you can contribute to our fun working environment at Toolstation.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!

How to prepare for a job interview at TOOLSTATION LTD

✨Know the Company Inside Out

Before your interview, take some time to research Toolstation. Understand their values, mission, and what sets them apart in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.

✨Showcase Your Leadership Skills

As a Store Manager, you'll be leading a team. Prepare examples of how you've successfully motivated and developed teams in the past. Think about specific situations where your leadership made a difference, and be ready to share these stories during the interview.

✨Demonstrate Customer Focus

Since delivering outstanding customer service is key, come prepared with examples of how you've gone above and beyond for customers in previous roles. Highlight your understanding of customer needs and how you can ensure they leave satisfied every time.

✨Be Ready to Muck In

The job description mentions getting your hands dirty, so be prepared to discuss your willingness to take on various tasks, from stocking shelves to checking deliveries. Show that you're not just a leader but also a team player who is willing to do whatever it takes to get the job done.

Store Manager in Wembley
TOOLSTATION LTD
Location: Wembley
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