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- Tasks: Lead a team, serve customers, and ensure a fantastic shopping experience.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and a supportive work environment.
- Why this job: Be the face of Toolstation and make a real impact on customer satisfaction.
- Qualifications: No retail experience needed, just a passion for great service and teamwork.
- Other info: Access to training programmes and excellent career growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
30 hours per week
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
You’ll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. Of course as a retail supervisor, you’ll serve customers, and support the Store Manager but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it.
Responsibilities- Supporting. Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
- Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
- Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
- Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job.
- Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
- Hard work and passion. You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
- A love of teamwork. Be happy to muck in and get your hands dirty.
- A positive attitude. Make sure that our customers have a great experience while in our branch.
- Reliability. Be there when we need you, be flexible and fun to be around.
- Yourself. Bring your whole self to work and let your true personality shine through.
- You’ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group.
- And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes.
- Plus, you’ll receive some of the best benefits in retail:
- 22 days’ holidays + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discounts across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers.
- Family friendly policies around maternity, paternity, adoption and surrogacy.
We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group means we always have opportunities for ambitious people who want to grow with us.
To applyCaught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Retail Supervisor in Truro employer: TOOLSTATION LTD
Contact Detail:
TOOLSTATION LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Truro
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Retail Supervisor, you'll be the face of Toolstation. So, brush up on your communication and customer service skills. Role-play scenarios with friends or family to get comfortable with handling different customer situations.
✨Tip Number 3
Show your passion for teamwork! Toolstation values a love of teamwork, so be ready to share examples of how you've worked well with others in the past. Highlight your ability to motivate and engage a team, as this is key for the role.
✨Tip Number 4
Apply through our website! We want to see your application come through www.toolstationjobs.com. It’s the best way to ensure your interest is noted and gives you a chance to stand out from the crowd. Plus, it shows you're keen to join the Toolstation family!
We think you need these skills to ace Retail Supervisor in Truro
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your true self shine through! We want to see your personality and how you can bring that positive attitude to our team. Don’t be afraid to show us what makes you unique!
Tailor Your Application: Make sure to tailor your application to the Retail Supervisor role. Highlight any relevant experiences or skills that align with our values, like teamwork and customer service. We love seeing how you connect with what we do!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use simple language and structure your thoughts well. This helps us understand your journey and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply through our website for a smooth process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at TOOLSTATION LTD
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Team Spirit
As a Retail Supervisor, teamwork is key. Be ready to share examples of how you've worked well in a team or motivated others in previous roles. Highlighting your ability to muck in and support your colleagues will resonate well with the interviewers.
✨Customer Service Focus
Prepare to discuss your approach to delivering great customer service. Think of specific instances where you went above and beyond for a customer. Toolstation values a positive attitude, so make sure to convey your passion for creating a fantastic experience for customers.
✨Be Yourself
Toolstation wants you to bring your whole self to work. During the interview, let your personality shine through. Be authentic and relatable; this will help the interviewers see how you would fit into their fun working environment and contribute to the team culture.
