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For Companies At a Glance
- Tasks: Lead a team, manage store operations, and ensure excellent customer service.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, bonuses, and career development opportunities.
- Other info: Opportunity to progress within the Travis Perkins Group.
- Why this job: Be part of a supportive culture that values your growth and teamwork.
- Qualifications: Experience in retail management and a passion for customer service is essential.
The predicted salary is between 28800 - 43200 £ per year.
You don’t need to be an electrician. Just take the lead.
What you'll do:
- Store Manager Designate in Glasgow
- 40 hours a week
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
Delivering an outstanding customer proposition. This isn’t your average retail role. It’s much more than an average Store Manager job. Of course, you’ll manage the Branch, but you’ll also be serving customers, checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in leading and motivating a team to achieve great things, our customers will notice and love us all the more for it.
As a store manager designate you will be supporting our 5 stores in Glasgow with the aim to move you to a permanent base store when available.
Day-to-day:
- Delivering great service. Ensuring your team provide a great customer experience, delivering sales through service.
- Mucking in. Helping the team get the job done. Checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
- Inspiring. Encouraging a positive mindset, building a culture of feedback, praise and recognition.
- Asking questions and building relationships. Making sure your team get the development they need, supporting future business growth and succession. Making sure your customers leave the branch with everything that they need for the job.
- Leading. From the front, coaching, motivating and engaging your team creating a great place to work where engagement is key.
- Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
What you'll bring:
- Knowledge. Be proud of your track record in developing high performing and engaged retail teams.
- Hard work and passion. Be dedicated to leading a team to deliver sales through superb customer service and amazing results.
- A love of teamwork. Be happy to muck in and get your hands dirty, and passionate about developing future leaders.
- Customer Focus. Ensure the customer remains at the heart of everything you do.
- Resilience. Have relentless determination to achieve results whatever the challenges, coaching your team to deliver.
- Flexibility. Be there when your team need you, understand priorities and plan effectively.
- Yourself. Bring your whole self to work and let your true personality shine through.
What you'll get:
You’ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes.
Plus, you'll receive some of the best benefits in retail. So, as well as 22 days’ holidays + Bank Holidays, company pension scheme and life assurance, we offer a bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1000 other retailers.
Toolstation. The story so far. We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group, means we always have opportunities for ambitious people who want to grow with us.
To apply: Caught your interest? Want to know more? simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Contact Detail:
TOOLSTATION LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Designate - Glasgow
✨Tip Number 1
Familiarise yourself with Toolstation's values and customer service approach. Understanding their commitment to customer satisfaction will help you align your responses during interviews and demonstrate that you're a great fit for the team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you motivated your team or improved performance, as this role requires strong leadership capabilities.
✨Tip Number 3
Research the Glasgow area and understand the local market dynamics. Being knowledgeable about the community and its needs can set you apart, showing that you're ready to engage with customers and lead your team effectively.
✨Tip Number 4
Prepare to discuss your flexibility and resilience in challenging situations. This role demands adaptability, so be ready to share stories that illustrate how you've successfully navigated obstacles in previous positions.
We think you need these skills to ace Store Manager Designate - Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and team leadership. Emphasise any achievements in customer service and team development, as these are key aspects of the Store Manager Designate role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to lead a team. Mention specific examples of how you've motivated teams in the past and how you plan to deliver outstanding customer service at Toolstation.
Highlight Your Customer Focus: In your application, stress your commitment to putting customers at the heart of everything you do. Provide examples of how you've previously ensured a great customer experience and how you plan to continue this at Toolstation.
Showcase Your Flexibility and Resilience: Demonstrate your ability to adapt to challenges and support your team through busy periods. Include examples of how you've successfully managed difficult situations in the past, which will resonate with Toolstation's emphasis on resilience.
How to prepare for a job interview at TOOLSTATION LTD
✨Show Your Leadership Skills
As a Store Manager Designate, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you inspired them to achieve great results.
✨Emphasise Customer Focus
Make sure to highlight your commitment to customer service. Share specific instances where you went above and beyond to ensure customers had a great experience, as this role is all about putting the customer first.
✨Be Ready to Muck In
This job isn't just about managing; it's also about getting your hands dirty. Be prepared to discuss times when you've rolled up your sleeves to help your team with tasks, showing that you're not afraid to get involved.
✨Demonstrate Flexibility and Resilience
The retail environment can be challenging, so be ready to talk about how you've handled difficult situations in the past. Show that you can adapt to changing priorities and remain determined to achieve results, no matter the obstacles.