Store Manager

Store Manager – Stockton on Tees

40 hours per week. Our stores are open from 7 AM to 8 PM. You must be able to manage early starts and late finishes.

What you’ll do

• Deliver an outstanding customer proposition: manage the branch, serve customers, check deliveries, pick items from the warehouse and stock shelves.
• Work in varying temperatures, leading and motivating a team to achieve great results.
• Day‑to‑day responsibilities: ensuring a great customer experience and delivering sales through service.
• Mucking in: checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
• Inspiring: encouraging a positive mindset, building a culture of feedback, praise and recognition.
• Asking questions and building relationships: developing the team, supporting future business growth and succession, ensuring customers leave with everything they need.
• Leading: coaching, motivating and engaging the team from the front, creating a great place to work.
• Building a fun working environment: maintaining product availability and high branch standards, making the branch a place people love working.

What you’ll bring

• Knowledge: a track record in developing high‑performing, engaged retail teams.
• Hard work and passion: a dedication to delivering sales through superb customer service.
• Love of teamwork: a willingness to muck in and develop future leaders.
• Customer focus: putting the customer at the heart of everything.
• Resilience: relentless determination to achieve results and coach the team.
• Flexibility: being available when the team needs you, understanding priorities and planning effectively.
• Whole self: bringing your personality to work.

What you’ll get

You’ll have opportunities to advance within Toolstation, across the Travis Perkins Group, or in other roles. Training and development are supported, including access to Toolstation Academy programmes.

Benefits: 22 days’ holidays + Bank Holidays, company pension scheme, life assurance, bonus scheme, cycle‑to‑work scheme, save and buy as you earn, 20 % discounts across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1000 other retailers.

Our policy

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees, including promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.